Job Description

Posted on October 30, 2020

SeedCo Zambia Limited is searching for a vibrant graduate in the discipline of Information Technology.

Duties and responsibilities

Desktop/Laptops repairs and maintenance

Onsite desktop support (software, hardware and networks)

Software updates

Set up and configuration of new desktops, laptops, etc

Configuration of routers and wireless access points

Assist with the maintenance of network infrastructure

Troubleshooting user problems

Assist users with Video and telephonic conferencing as well as presentation setups

Receive procured equipment, prepare and install to user requirements

Recover equipment no longer required and follow disposal process

Ensure that desktop infrastructure includes the latest release of virus protection software

Follow escalation process in the event of problems

Assisting users with problems on Windows 7 and Microsoft Office packages

Printer support

Treat all users professionally

Qualifications and requirements

Minimum Bachelor’s Degree in Information Technology or Computer Sciences from reputable institute

2 Years relevant experience including systems administration, trouble shooting, PC maintenance, network hardware and software issues

Office 365, Windows Server Administration and networking technologies such as VPN, firewalls and LAN technologies

Ability to explain basic technical concepts and Microsoft packages to other users

Seed Co Zambia Limited is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability or any other characteristic protected under applicable law.