Employee Services Manager

Lusaka, Zambia, Full Time

JOB PURPOSE

Leading the provision of professional and consultative services to line management in the implementation of Airtel Zambia’s Human Resource Administration Solutions through Industrial relations, visa and travel management, office facility and management, employee wellbeing initiatives in order to ensure smooth operations of the office and improved quality of Human Resource service delivery required for staff to deliver on Organizational targets in line with business strategy

REPORTING TO THE HUMAN RESOURCE DIRECTOR, THE MAIN DUTIES ARE:

Transport Management and Availability
Management of physical Security
Guest, Visa and Travel Management
Facility Management support and availability of Employee Services
HR Business Partner to Assigned Departments
Management of Industrial Relations in line with statutory regulations
Drive Employee Engagement and Internal Communication Employee Forums
Effective management of Functional Performance and Improvement Plan
EDUCATIONAL QUALIFICATIONS & FUNCTIONAL/TECHNICAL SKILLS:

Bachelor’s Degree in Human Resources, Business, or a related field required
A Human Resource Professional Qualification e.g. CIPD, SHRM, HRCI, etc. required
Contracting and negotiation skills at a senior level together with ability to influence
Strong Budget and Management skills including proven ability to Process/manage change
Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding customers in a fast moving, constantly and changing environment
High degree of Professionalism, Maturity and Confidentiality
RELEVANT EXPERIENCE:

5-8+ years of general HR experience, with at least 2 years’ experience in facilities management, 4 years in Industrial relations and employee support services
Relevant experience of leading and/or participation in cross functional teams
Industrial relations and Government stakeholder engagement
Change management
OTHER REQUIREMENTS (BEHAVIOURAL):

Ability to adapt in a rapidly changing business environment and excel in a collaborative team environment
Ability to plan and prioritize work schedule
Excellent interpersonal and communication skills
CLOSING DATE

Suitable candidates are required to send their application & Curriculum vitae to jobs@zm.airtel.com. Closing date for applications is 6th November, 2020.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, sexual orientation, disability, ethnic grouping nor HIV/AIDS status.

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.

Application email or URL: jobs@zm.airtel.com
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