Job Description

Posted on December 12, 2022

CORE PURPOSE OF JOB
We are looking for a Cashier to manage all transactions with customers accurately and efficiently. Your day-to-day duties could include selling tickets and refreshments from kiosks during the interval. showing people to their seats. Dealing with any problems or complaints. re-stocking the refreshment kiosks and trays. collecting litter and tidying up after a show. working in the cinema or theatre’s cafe, bar.
MAIN RESPONSIBILITIES.

Manage transactions with customers using POS system
Ring up goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets
Redeem vouchers and complimentary tickets/coupons
Cross-sell products and introduce new ones to customers
Resolve customer complaints, guide them, and provide relevant information
Greet customers when entering or leaving the cinema
Maintain clean and tidy working areas
Track transactions and report any discrepancies
Management of the entire stock control assigned to you
Ensure that FIFO principle and all standard policies and procedures are adhered to

SKILLS AND ATTRIBUTES

Strong problem-solving skills and pro-active structured approach to resolve all issues
Excellent interpersonal skills and ability to establish and maintain good relationships with customers and fellow employees
Strong verbal and written communication
Proven organizational skills and business acumen
Self-confidence and honest
Ability to endure a deadline driven environment consistently.

EDUCATION & KNOWLEDGE:

Preferably candidates with Diploma in Hospitality or Business Administration qualifications with some cashiering experience in a restaurant is an added advantage.
Proficiency in POS, Micros, Gaap and other standard sales systems
Basic accounting knowledge is advantageous.
Willing to work long hours including weekends and Public Holidays
Knowledge of the movie industry and a passion for film will be beneficial
Residents in surrounding areas of East Park Mall and Arcades Shopping Centre are highly encouraged.