City Channels Cable Network

Assistant Technician

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Job Description

Assistant Technician – Cable TV and Internet Installation
As an assistant technician, you will work under the supervision of a senior technician and perform the following duties:

Install, configure, and test Customer Premises Equipment (CPE) at customer locations
Troubleshoot and resolve any issues with CPE or network connectivity
Educate customers on how to use CPE and answer any questions they may have
Provide friendly and professional customer service and follow-up
Adhere to safety and quality standards and procedures

To be successful in this role, you will need:

A diploma in electronics, telecommunications, or a related field
At least one year of experience in installing and repairing CPE or similar devices
A valid Class A (motorcycle) license.
A good command of English and the ability to communicate effectively with customers who speak English as a second language
A positive attitude, a strong work ethic, and a willingness to learn

We offer:

A competitive salary and benefits package
A supportive and collaborative work environment
Opportunities for training and career advancement
A chance to make a difference in the lives of our customers and communities

If you are interested in this position, please send your CV and cover letter to [email protected] by 15 November 2023. Only shortlisted candidates will be contacted for an interview.
We are an equal opportunity employer and we welcome applications from all qualified candidates.

Job Summary

Lusaka, Zambia Location
Contract Job Type
City Channels Cable Network

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