Job Description

Posted on January 10, 2022

Providence Teez Lodge Ltd (Ptll) is a Business Enterprise of Theological Education by Extension in Zambia (TEEZ). It is registered under the Companies Act with PACRA as a Company Limited by Guarantee. The business enjoys a semi-autonomy and operates profitably to help sustain the Ministry of Theological Education by Extension in Zambia of preparing all God’s people with works of Christian service.The Business Enterprise is overall managed by the TEEZ Executive Director as the CEO of both institutions with support from the Lodge Manager who heads the Business Wing of TEEZ.In the quest to reposition the Business operations of Providence TEEZ Lodge, the lodge was rebranded and relaunched on 23 July 2020 to make it more vibrant in its hospitality business. This was followed by the designing of the new tagline which is ‘Comfort Redesigned’ to meet the aspirations of our clientele.Providence TEEZ Lodge Limited is currently seeking to recruit the personnel for the following positions:Bar Attendant/Waiter/Waitress A Waiter/Waitress and Bar Attendant is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.Specifically, you will be responsible for performing the following tasks to the highest standards:Manage guest queries in a friendly, timely, and efficient mannerServe Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residentsEnsure knowledge of menu and all productsEnsure the bar place is well stocked at all times.Follow correct reporting procedures if faced with issuesEnsure Food and Beverage orders are of a consistently good standard and delivered in a timely manorPractice Providence TEEZ Lodge standards including uniform dress code, cleanliness and personal hygieneComply with hotel security, fire regulations and all health and safety legislationWhat are we looking for?A Waiter/waitress serving Providence TEEZ Lodge is always working on behalf of our Guests and working with other Team Members.To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Experience in Food and Beverage department and/or industryPrevious experience of cash handlingKnowledge of Food Hygiene RegulationsQualifications:Certificate or Diploma in General Hospitality or Food Production from a recognized institution.Minimum of 3 years work experienceComputer literateMethod of ApplicationSend the application with Cover letter, Curriculum Vitae and copies of certified certificates stating the position applied for to:The Executive Director & Chief Executive Officer,Theological Education by Extension in Zambia (TEEZ),Mindolo Ecumenical Foundation Campus,P.O Box 23054,KITWE-Zambia.Or by emailEmail: Late applications will not be accepted.No phone calls