Job Description

Posted on January 10, 2022

Job DescriptionEssential Duties and Responsibilities and Expectations:Assist with repairing and troubleshooting irrigation systems Customer ServicePerform all necessary services needed to customers to maintain their irrigation system.Communicate with customers via phone or in-person to discuss new systems or maintenance of existing systemsProvide estimates as neededCoordinate with the parts department to assure the required parts are on hand or ordered as neededExpand customer base by additional advertising or cold calls etcFollow up with customers after service is completed to assure everything is completed satisfactorily, if not determine job needs and finalize.Documents and ReportsImplement policies set by the manager for customer invoicingReview all work orders for each customer job for correctness to make sure all parts are included and unused parts are taken off-reservation for the job.Verify all Material Lists per jobWork Hours: All days and hours needed to grow the pivot service departmentProfessional Dress: Agri logo button-down shirts, clean jeans, and appropriate PPE.Show Respect to all Customers and EmployeesCommunication: 24-hour turnaround on all emails, texts, or phone call responses.Qualifications:Basic mechanical skills to change tires, u-joints, gear boxes or wheel boxesA general understanding of modern irrigation equipment is helpfulBackground in Agriculture is beneficialMotivated to work independentlyRequires a driver s license and an acceptable driving recordIrrigation experience beneficialCompetencies or Knowledge, Skills and Abilities (KSA s):Must be detail-oriented, organized, and capable of multitasking, managing several projects at one time, excellent customer service and interpersonal skills, ability to adapt, take direction, and learn new systems and processes as needed. Committed to customer satisfaction with high regard for others and completing tasks on time. Must be proficient in communication skills and demonstrate those skills and abilities.Branch ManagementMethod of ApplicationTo apply for this job email your details to this email below: