Branch Supervisor

Full Time 00 ZMW / Month


Full Grade ( 12) Certificate (Mandatory)
Degrees/Diploma in Business related course or related  field (Mandatory)
At least (2) years of significant relevant experience in Microfinance or similar role

Key responsibilities:

Oversee the accurate and timely processing of loan files
Oversee file quality submitted to the operations support centers
Contributes directly on occasional transactional activities to resolve complex or rush situations
Identify opportunities for continuous improvement and areas for training
Motivate team to produce required service results expected by both the borrowers and third party clients
Set goals for individual team member performance the team’s performance and meet daily with the team to track the team’s success
Review staffing constraints that may compromise our ability to meet objectives and make recommendations to Senior Management in order to solve these issues as they arise
Plans, monitors, and administers the daily workflow and assignments to ensure the quality and efficient delivery of documents (including, preparation of loan documents for closing using specific product requirements and Laser Pro, execution of closing documents and post-execution quality control review, ), and other related department services
Develops and monitors policies and procedures and team performance levels

Special Knowledge, Skills and abilities:

Analytical and problem solving skills
Strong technical skills
Teamwork Skills
Organization and time management
Management and leadership skills

Interested applicants are advised to send detailed CV and all certifications to support application by email (All attachments should be combined) or hand delivered not later than 19 August 2022 -17hrs. All applications must be addressed to:
The human resource Manager,
Success Entrepreneurs Choice
Room 36 chisokone Mall
Ndola, Zambia
Email: succes[email protected]