Clients Relationship Advisor

Website Company Name: ExpressCredit Zambia

Company Summary:

Job Description:

YesCash Zambia Trading as ExpressCredit Zambia invites suitably qualified and experienced candidates based in Lusaka, Solwezi, Kitwe, Choma and Kabwe to apply for the position of Client Relationship Advisor ;

Client Relationship Advisor – Solwezi (2)

Client Relationship Advisor – Kitwe (2)
Client Relationship Advisor – Lusaka (2)
Clients Relationship Advisor – Kabwe (2)
Clients Relationship Advisor – Choma (2)

Job Profile
The Client Relationship Advisor takes charge in selling YesCash Zambia products & services, screening, evaluation of loan documentation and processing of loan applications as per laid down Policies and Procedures, and responsibility over the loan quality under his/her portfolio, general customer service. The role also includes receiving customers’ repayments, pay out loan disbursements, and entertain customers’ concerns related to their accounts, refunds, payments, arrears, interpret customer loan statements and settlement enquiries, Cash management and General customer service.
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