Copperbelt Operations Supervisor – Kitwe

  • Job Type: Full Time
  • Location: Kitwe
  • Date Posted:

Website Company Name: Mercury Express Logistics

Company Summary:

Job Description:

Positions:  One (1) Copperbelt Operations Supervisor – Kitwe
Main Purpose of Job and objective:
To consistently exceed our customers’ expectations and operational standards for on time delivery performance at an optimized cost and zero tolerance in Controllable loss, Damage and claims.  Deliver value to our customers by providing the most reliable and efficient solutions in delivering and network management.  Lead the industry by, Instilling pride in our people, creating value for our shareholders. To manage stock and ensuring that delivery is done effectively around the world.  The Copperbelt Operations Supervisor will be reporting to National Operations Manager.
To oversee the general functions of ground operations of Pickup and Delivery (PUD) by ensuring that all the processes in the life circle of all shipments international and domestic are done correctly.
Key Job Responsibilities/Accountabilities

Provide leadership through staff – Planning, motivation, training & development.
Drive the operations vision and strategy
Ensure that recovery is done for all the shipments
Re – engineering operations work process flows
Cost effective route Optimization
Arrange for preferred third party transporters, contracts & invoice processing
Facilitate dedicated movement and proactive expediting
Ensure that all shipments are delivered and picked on time
Develop fast and cost effective ways of moving volumes between stations.
Monitor consolidated truck movement from Lusaka all the way to Solwezi.
Ensure correct end to end use of MES by all CB stations
Week end International and domestic procedures are managed properly
Manage and track bikes, vehicles repairs and service schedules.
Ensure that you keep track and manage fuel usage.
Shipment, staff & facility security – avoid facility and route loses of shipments.
Ensure that the operations reports are done according to schedule
Ensure 3PL invoice reconciliations with MES
POD management
Perform any other duties assigned to you by management from time to time


Grade 12 certificate
Diploma in CILT
Degree in Transport and Logistics.
Fully computer literate and Proficient in Excel, MS Office, Word, Outlook
Good geographical knowledge
Good command of written and spoken English
2 to 5 years experience in the related field in an Express distribution industry
2 years experience on supervisory level
Proven good record of accomplishment in achievements
Organizational awareness (structure, products and services)
Should have a valid driving licence

Closing Date: 15/09/2023
Interested candidates meeting the above qualifications should send their application letters and academic qualifications in one scanned document PDF File to [email protected] not later than 15/09/2023 only shortlisted candidates will be called for interviews.
Application email or URL:
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