Job Description

Posted on October 21, 2023

Department
Operations
Reporting To
Supervisor – Counters
Grade
P12
Work Station
Kabwe
PRINCIPLE DUTIES

Make ready and available adequate forms and stationery for public use.
Accepting and Dispatching of Mail.
Make his/her counter both inside and public side tidy and clean.
Note any new instructions concerning his/her counter work etc.
Remit all cash remaining at the close of each working day to the controlling officer.
Balance all receipts and payment transactions handled in a particular day.
Report any serious anomalies encountered during the balancing such as shortages or surpluses to the controlling officer for further verifications and or investigations.
Be courteous to all members of the public who call for service or enquiries at the counter.
To carry out any other duties as maybe assigned from time to time.
Mail pick up and deliveries.
To carry out any other duties as maybe assigned by the Supervisor.

PERSONAL ATTRIBUTES AND SKILLS

customer service skills
Thorough and attention to detail
Ability to work with minimum supervision
Ability to remain calm in stressful situations
Ability to accept criticism and work well under pressure
Ability to work well with others
Good written and spoken communication skills

QUALIFICATIONS/REQUIREMENTS

Full Grade Twelve (12) certificate
Diploma in Business Administration, Economics, or any business course.
Degree in Business Administration or any related field will be an added advantage.
At least two (2) years’ experience from a similar position.

MODE OF APPLICATION
All Interested candidates should  submit hardcopies of application letters with supporting certificates,  and a detailed Curriculum Vitae  indicating  three (3) minimum traceable referees through EMS to the address below:-.
The Senior Manager Human Resources
Zambia Postal Services Corporation
Plot 17/18, Arusha Street
NDOLA
The Deadline for receiving applications is 20th October, 2023
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS