Credit Recovery Officer at United Bank for Africa (Z) Ltd

Lusaka, Full Time

United Bank for Africa (Z) Ltd
Location: Zambia
State: Lusaka
Job type: Full-Time
Job category: Accounting Jobs in Zambia

Job Description

Essential Information:
To supervise recovery and remedial activities in the bank.
Reporting Relationships:
Functionally reports to the Chief Credit Officer
Job Duties:

Drive  Loan Recovery efforts in the Bank
Management of day to day excesses and arrears and to work closely with branches, RMs and ROs to  follow up on defaulting customers
Review restructuring of problem loans
Supervise and implement workout arrangement
Review repayment proposals
Review management report to refocus recovery drive
Achieve recovery target in line with advised budget
Manage relationship with debtor customers e.g. request for interest concession/waivers, write off request, restructuring of accounts etc
Supervise appropriate restructuring strategies for each classified name
Review of Memorandum and Non- performing loan data base
Ensure restructuring of non-performing loan into performing status
Early resolution of problem loans and fraud related accounts
Liaison with external stakeholders Attorneys and external debt collectors

Key Performance Indicators:

Net Recoveries Vs Budget
Efficiency of loan recovery effort (cost of recovery as a % of remedial loan balance recovered)
Proficiency on coordinating the restructuring and workout of problem loans
Effectiveness in managing the activities of Remedial Management
Collections made on restructured accounts
Effectiveness at executing scheduled and adhoc assignments


Good customer relation
Knowledge of local recovery function
Good communication & effective reporting skills
Knowledge of credit processes and procedures
Basic banking operations knowledge
Good negotiating skills
Good understanding of business/working capital cycles.
Numerate/qualitative Aptitude

Job Requirements & Knowledge:

General branch operations
Risk Management/Credit Analysis
Debt Recovery & Remedial Management
Loan documentation
Collateral Documentation & perfection process
Knowledge on the legal aspects of banking
Basic knowledge of litigation

Application requirements:

A good first degree in a relevant discipline
4 years banking experience with 2 years in Risk Management and 1 year in Remedial Management functions

Method of Application

Qualified candidates meeting the above requirements must send a copy of their CV, a cover letter, and academic qualifications to  before 07th September 2022.