Job Description

Posted on January 10, 2022

The Bank of Zambia, an equal opportunity employer, invites applications from suitably qualified and experienced Zambians for the following vacant position:GRADE: BoZU4Job PurposeTo provide a reliable, consistent and continuous Data Centre Operations at production, Disaster Recovery (DR) and Business Continuity Management (BCM) centres.Main AccountabilitiesWrites standard operating procedures (SOPs) and maintains content of current documentation for data centre and system operations.Perform day-to-day Data Centre service operations including Start-of-Cycle/End-of-Cycle operations such as start/end-of-day, end-of-year etc.Implement access control, physical security and environment measures in the Data Centre in order to ensure computer security and safety standards are adhered to.Provide support to user departments by attending to requests coming through Service Desk to install file servers, application systems, operating systems and other Data Centre resources.Install and monitor anti-virus/spamware software in line with laid down procedures in order to control the operational security risks posed by these threats.Undertake maintenance of all Data Centre sites (Production, BCM Centre and DR Site) in line with the infrastructure maintenance plan. Perform continuous monitoring of Data Centre ICT resources including system performance availability, environmental conditions, capacity and operational logs/daily event journals.Run data security procedures by making regular backups including snapshots and off-site storage and conduct backup restoration testing on a monthly basis and produce reports of such testing. Participate in the development and testing of service continuity plans in the event of a disaster that interrupts normal computer operationsQualifications and ExperienceDiploma in Computer Science or Computer Engineering; or equivalent Two (2) years’ relevant experienceGrade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better).Key Knowledge and Attributes: Knowledge of ICT service management best practice Sound working knowledge of core data centre technologies such as databases and operating systemsSound working knowledge of modern data centre operations Knowledge of Bank’s critical mission applicationsGood Customer Service.Conditions of Service:Bank of Zambia Conditions of Service will apply.Method of ApplicationSubmit your CV and application on company website: