Job Description

Posted on October 11, 2023

Key Responsibilities

To plan monthly uplifts across all projects and ensure that 85% capacity requirement is met.
To manage relationships with vendors and resolve any customer complaints arising.
To Prepare monthly reports with specific deadlines to top management.
To approve costs and services for all projects on a monthly basis.
To evaluate and report potential demurrages to management/clients.
To manage the Forwarding Operations team and ensure that they are meeting the set KPI’s.
To ensure that all forwarding procedures are in place and being followed by the team.
And any other duties assigned

Qualifications and Experience

BSc/BA Degree in Transport and Logistics, Supply Chain Management, or related field
Minimum of 5 years’ experience in transport & logistics, warehouse management, with exposure to and understanding of supplier management and rates negotiations.
Working knowledge of warehouse operations, including warehouse processes and best practice, material handling equipment, inventory management and safety requirements
Knowledge of customer service operations and logistics analytics is essential
Proven high ethical standards
Sound business acumen
 Proven track record in managing and developing teams
Excellent knowledge of relevant legislative and regulatory standards
Member of Zambia Chartered Institute of Transport and Logistics (ZCILT) Mandatory

Should you be interested in applying for this role, please submit your detailed CV, copies of relevant qualifications, relevant professional accreditation, registrations, and ID/Passport
The subject of your email should read: Application: Freight Forwarding Manager