Job Description

Posted on May 18, 2022

MC Fountain Lodge located at Plot 293, Simon Mwansa Kapwepwe Road, Avondale, LUSAKA seeks the services of a Front Desk personnel whose responsibilities will include registering guests, managing reservations, and providing information about rooms, rates, and amenities.
Responsibilities

Checking guests in and out
Managing reservations made online and telephonically
Providing directions to the lodge
Receiving and confirming guests’ payment methods during
check-in
Assigning rooms to guests and informing them of any specials offered at the lodge
Handling checkouts
Answering client queries in person and online
Receiving stock and updating stock book
Any other duties as assigned

Qualifications required:

Grade 12 certificate
Previous hospitality experience would be advantageous
Certificate in Management or equivalent
Strong written and verbal qualifications
Well-presented and professional appearance
Excellent customer service skills
Must be willing to work flexible hours
Computer literate

Applications must consist of application letter, CV and relevant education certificates only.

To apply for this job email your details to mcfountainlodge@gmail.com