Job Description

Posted on September 9, 2022

JOB DESCRIPTION
A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Greet guests in a friendly manner
Report maintenance deficiencies and items in need of repair
Stock and maintain supply rooms, as needed
Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!