Right to Care Zambia

Hub Strategic Information officer

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Job Description

Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.
We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.
In 2021, Right to Care Zambia was awarded a five-year project funded by USAID through the PEPFAR mechanism. The USAID Action HIV project aims to reduce HIV mortality, morbidity and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The USAID Action HIV project will work closely with and in support of the Ministry of Health.
Minimum Required Qualifications and Experience:

Bachelor’s degree in social sciences, Statistics, Public health or related fields
Minimum of 3 years’ work experience with at least 1-year experience in managing HIV/AIDS-related data, including data verification / quality assurance
2-year experience in working with MOH data management/M&E systems (from patient-record level to DHIS level) and
At least 2 years’ experience in Data management analysis, report writing, Data Presentation and data dissemination.
1 year experience in working with SmartCare and able to trouble shoot.
Working knowledge of Quality Improvement through Data Usage (QIDU)
At least 2-year data collection or entry experience in the health sector
Skilled in MS Office, including Word, Excel, Power Point and Outlook and MS Access

     Desirable Experience:

Training in M&E
Training on DHIS
Knowledge of HIV/AID
Post Graduate Training, Computer literacy including Microsoft suite OR equivalent experience.
Minimum of 4 years’ work experience with at least 2-year experience in managing HIV/AIDS-related data, including data verification / quality assurance
 2-year experience in working with MOH data management/ Strategic Information systems (from patient-record level to DHIS level).




Design, Improve and expand data tools for use at central M&E Unit
Develop M&E Work plan for the program.
Strengthening M&E Framework by ensuring that all Data capturers have a clear understanding of PEPFAR indicators.
Ensure that data collected from health facilities is accurate and consistent by providing technical support on weekly, Monthly, and quarterly basis.
Ensure data is collected from all the implementing institutions before the 6th of the following month.
Follows up all implementing institutions that have not submitted data to the DHO and provide technical support by 7th of the following month.
Ensure submission of Monthly Reports by ACTION HIV partners/ programmes, within PEPFAR reporting deadline for end-of-quarter months.
Conduct Internal Verification Check of Monthly Reports of partners/ programmes, within 1 week of submission date, or within PEPFAR reporting deadlines for end-of-quarter months.
Obtain corrections upon identification of data quality issues, within 1 week of submission of queries, or within PEPFAR reporting deadlines for end-of-quarter months.
Compile report and submit to Provincial M&E Coordinator and DHIO by the 15th of the following month.
Compile quarterly reports before the 15th of the month following the end of a quarter.
Work with DHO program officers to analyse data collected from health facilities by 10th of the following month.
Display updated analysed performance indicator graphs by 15th of the following month.
Provide Monthly feedback within 5 days after the data export date to facility manager and service points by means of updated graphs on selected indicators and present to the HUB and the DHO
Import facility Transport Databases (TDBs) into district level SmartCare to merge them at that level.
Check whether all TDB files have been received and follow up outstanding export files.
Conduct import validations
File records needed to meet monitoring and audit requirements and store safely.
Analyse, interpret and use information for remedial interventions to optimise patient care and facility performance.
Develop action plans in collaboration with facility staff in the district for indicators that reflect poor performance.
Provide monthly feedback to facility staff with regard Data quality (timeliness, completeness and accuracy of data) and Program-related indicators highlighting good performance and service delivery shortcomings.
Ensures security of data by use of back-ups weekly
Provide data to management when needed for decision making.
Timely advise PHD/ Provincial M&E Coordinator on warning indicators
Monthly input to facility reviews meetings on data quality (emphasising timeliness and completeness) and program performance with recommendations to optimise data quality.
Update antivirus software regularly (for data security purposes)
Spot checks weekly on:
Patient clinical record reviews (10 records per month)
Verification that data in registers and on summary forms correlate
Filing practices for clinical records and data collection tools as required for data verification and audits.
Keep dated and signed records on spot checks done.
Hard copies of data collection tools kept as prescribed by government policy.
Ensure that facilities are always ready for an audit.
Ensure that all facilities hold weekly data review meeting.
Ensure that the DHIS2 & ACTION HIV reports are in sync through data collection and reporting collaboration with MOH


Applications in the form of a cover letter and CV must be submitted to [email protected]
All applicants are required to complete an online competency assessment accessible using this link –https://my.assessio.com/right-to-care-strategic-information-officer-x1-lua
Only applicants that complete the two steps above will be considered.

By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company’s recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful.
Applicants are required to complete all screening assessment questions and completion of competency assessment using the link provided above for the application of this position to be complete. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.  Right to Care reserves the right to withdraw the vacancy at any time for whatever reason.
Right to Care is an equal opportunity affirmative action employer. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process.  As an Equal Opportunities Employer, we actively encourage and welcome people with various disabilities to apply.
Right to Care Zambia is aware of fraudulent activities by certain individuals claiming to be representatives of the organization.
Be advised that Right to Care does not charge any fee at any stage of the recruitment process, and as such Right to Care Zambia assumes no responsibility for any announcements or activities by such individuals or entities.

Job Summary

Mansa, Luapula Province, Zambia Location
Full Time Job Type
Right to Care Zambia

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