Job Description

Posted on April 26, 2024

Duties and Responsibilities Security Compliance

Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Provide support, including procedural documentation and relevant reports
Set up new users’ accounts and profiles and deal with password issues including training and provision of support to users.
Ensure policies and procedures are implemented for all systems and processes through training of staff on information security.
Ensure regular security assessments are conducted
Ensure system sensitization and security awareness programs are done Network Management
Designing and implementing new network solutions and/or improving the efficiency of current networks
Manage the Corporate network
Manage and Install Access Control systems
Manage and install CCTV Surveillance
Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP
Procuring network equipment and managing subcontractors involved with network installation.
Configuring firewalls, routing and switching to maximize network efficiency and security.
Maximizing network performance through ongoing monitoring and troubleshooting.
Arranging scheduled upgrades.
Investigating faults in the network.
Updating network equipment to the latest firmware releases.
Reporting network status to key stakeholders Administration & Support
Keep computer systems running smoothly and ensure users get the maximum benefit from them
Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems and networks
Train staff on new technology usage and equipment safekeeping measures.
Responsible for training staff in using the various components of the Enterprise Resource Planning (ERP) system and all other software and information security solutions. Maintenance & Back-ups
Manage all hardware for the enterprise and for the server room.
Maintain an accurate IT inventory.
Customer Service Support and working with the sales team to ensure Tenders on eGP are submitted with all documentation correctly
Manage and maintain the Incident Management System
Train users on all ICT applications
Sensitize users on security entrenchment on all
Support all MGIC Staff on all applications
Manage Backups for all systems
Ensure BCP measures are put in place for all systems

Minimum Qualifications Education:

A minimum degree in computer science or in any relevant field is required.

Experience:

Minimum of three (5) years of Information Technology experience in a busy environment.
Good knowledge of Windows administration
 Knowledge of network administration
 Good knowledge of office automation applications, e.g. Microsoft office, Google Suite
Good knowledge of Virtualization and Cloud Services
Good knowledge on MySQL, MSSQL and Oracle Databases
Good knowledge of backup solutions, restoration and troubleshooting
Strong Database management and ICT Security procedures
Good technical understanding of security strategies, technologies and risk concepts
Good knowledge of networking and communication protocols

Other:

Ability to maintain confidentiality
Ability to collaborate and work with a team
Strong oral and written communication skills.
Good customer support skills
Ability to multi-task while paying strong attention to detail
Logical thinking and problem solving
Highly proven ethical conduct and free from criminal record
Highly computer literate
Good presentation skills

To apply for this position, please send a Cover Letter, Curriculum Vitae and all necessary documents as a single PDF Format to the email address provided below
[email protected]   CC: [email protected]. 

To apply for this job please visit lisimacomputer.