Information Technology Executive

Lusaka, Zambia, Full Time

Job Description
iSON Xperiences is the largest 3rd Party BPO service provider in Africa with a presence in 16 countries in Africa with client base across various verticals which include telecommunication; internet and television sectors.
iSON BPO commenced operations in Zambia in 2015 and now seeks to recruit a suitable and qualified candidate for the position of Information Technology Executive.
REPORTS TO: Location IT Lead
Position Summary: The IT Executive is primarily responsible for ensuring support for all work requirements.
Duties & Responsibility
1. Provides 24X7 support (hardware and software)
2. Supports LAN/WAN 24X7
3. Creates user accounts, managing rights and permissions etc.
4. Keeps track of IT assets as per company policy
5. Responsible for implementation of IT security
6. Executes IT policies in the site
Qualifications
i. Must be a graduate in computer science or any related field.
ii. Must have one to two years’ work experience.
iii. Excellent communication skills
iv. Should have problem solving attitude
v. Excellent analytical skills
vi. Willingly to work long hours
Note: Only those who meet the requirements will be contacted for interviews.
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