Job Description

Posted on January 10, 2022

Job PurposeThe Insurance Sales Officer will be responsible for achieving and exceeding sales targets and objectives, through developing and implementing customer sales plans. Take up the responsibility for maintaining relationships with new and already existing clients.Summary of Key Responsibilities:Negotiate/close deals and handle complaints different Insurance ProductsContact potential customers through cold calls, emails and arranged meetingsAssist clients in selecting the most suitable insurance service that better covers a policyholderGather feedback from customers or prospects and share it with the internal teamBuild Insurance business by identifying and selling prospects; maintaining relationships with clients.Set up meetings with potential clients and listen to their wishes and concernsMaintain quality service by establishing and enforcing organization standardEstablish productive working relationships with clients.Design and implement strategies for effective marketing and sales of insurance contractsMaintain a record of insurance contracts and duly notify policyholders of the pending renewalEnsure company policies and procedures are maintained when conducting the sales of insurance servicesWhere necessary conduct an inspection of the property to verify its condition and determine if it’s a worthy insurance venture.Maintain contact with clients to provide them with updates and reply to customer feedback.Required Skills and Competencies:Good Communication and Writing SkillsGood Time Management SkillsStrategic ThinkerHonestSober-mindedProblem Solving SkillsConflict Management SkillsAttention to detailNegotiating SkillsPrimary Areas of Accountability:Qualifications and Experience;Diploma/ Degree in Sales and Marketing or Business Management preferredMust have at least a minimum of 2-3 years of Insurance Sales ExperienceMust have proven experience General Insurance Sales and MarketingMust be a Member of the Zambia Institute of MarketingIf you meet the minimum hiring requirements for the above position, please email your CV and Cover letter clearly stating your salary expectations to: