John Snow Health Zambia Limited ZAM-Health Project

Laboratory Services Advisor

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Job Description

John Snow Health Zambia Limited
ZAM-Health Project
Position:  Laboratory Services Advisor
Position Type:  Consultancy (3 months)
Location: Lusaka
Reports to:  Deputy Chief of Party – Health Services
The USAID Zambia Accessible Markets for Health (ZAM-Health) Activity is a five-year project to expand the availability and accessibility of high-quality health products and services in the private sector, improve health knowledge, and increase the adoption of healthy and health-seeking behaviors. The program uses approaches such as marketing, social franchising, and partnerships with for-profit entities to achieve these outcomes. USAID ZAM-Health is implemented by John Snow Health Zambia (JSH) in partnership with JSI Research & Training Institute, Inc. (JSI), PharmAccess and Mopani Mines.
JSH is seeking to employ a Laboratory Services Advisor on Consultancy to support the strengthening and scale up of HIV Rapid Testing Continuous Quality Improvement (RCTQI) and HIV Recency Testing in Central and Copperbelt provinces and engagement with the private laboratories. This consultancy will be for a period of 3 months, from 1st December 2023 to 29th February 2024.
Reporting to the Deputy Chief of Party – Health Services, the consultant will offer technical support to supported regions regarding HIV viral load and HIV Rapid Testing Continuous Quality Improvement (RTCQI) activities as well as strengthening and scale up of Recency testing in supported regions. S/he will work with the Ministry of Health and project staff by the following key responsibilities.
Key Responsibilities

Establish and continuously update HIVRT Testers and testing points databases for strategizing, planning and decision-making purposes
Work with MOH to conduct training of HIVRT testers in the Nationally approved HIVRT training
Work with MOH to conduct HIVRT assessments and certifications of HIVRT testers, with provision of testing certificates from the National data-base
Ensure testers that fail certification undergo remedial process until can be certified
Work with relevant stakeholders to ensure that only certified testers conduct HIVRT testing
Provide technical support to ensure that re-certifications are conducted for those testers whose certification expires
Conduct trainer of trainers for HIVRT assessors and site certification assessors
Conduct baseline, intermediary and final assessment of testing points and work with (stakeholders) to mobilize required resources to move from baseline to certification point
Mentor facilities to ensure tester and site certification is attained and up held
Work with sites to build testing points efficiency to optimize facility HIVRT testing
Ensure all testing points are enrolled in the National HIVRT proficiency testing system and participate in the bi-annual HIVRT proficiency cycles
Work with sites to strengthen courier systems for Proficiency samples and results transportation to and from the PT National Reference Laboratory
Ensure remedial corrective and preventative measures are put in place for sites that fail the Proficiency testing
Strengthen documentation and reporting tools and practices to support capacity building in RTCQI
Work with PCR Laboratories and supported sites for successful activation in Recency testing
Ensure that scale up of Recency is conducted through trainings and mentorship of both HCWs and Lay staff
Provide mentorship in Recency data utilization and hot spot mapping to improve targeted testing and improve HIVRT yield.
Provide mentorship in minimizing silent transfers using Recency results
Establish Recency performance data collection tools and ensure availability to enhance reporting, documentation, and performance monitoring
Support sites to establish RTCQI and Recency data review meetings as well as QI projects to further improve performance
Contribute to the development of work plans and procedures; support the implementation of action plans related to RTCQI and Recency activities
Support the clinical team towards improving VL coverage at the Mopani Hospitals
Any other duties as assigned by the supervisor.


The applicant should hold a Laboratory Degree with MPH being an added advantage
At least 2 years’ experience in RTCQI and Recency activities at facility, district and provincial levels
Experience working with MOH and its collaborating partners in RTCQI and Recency activities.
Trainer of trainers in HIVRT training, Tester and testing points certification is a must.
Hands on experience in facility Recency activation
Ability to transfer skills by way of training, mentorship, staff motivation and working in teams.
A good grasp and understanding of the Zambian health system and the Zambian HIV response including awareness on the importance of quality HIVRT testing and the 1st 95
Working knowledge in Laboratory Quality Improvement and Quality Assurance systems

Required Languages – English and at least one local Language.
Travel – Must be willing and able to travel up to 50%.
Knowledge, Skills and Abilities

Excellent strategic, analytical, systems thinking, and problem-solving skills with capacity to see the big picture and ability to make sound judgment and decisions.
Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
Team leadership abilities
Presentation and facilitation skills
Proactive, resourceful, solutions oriented and results oriented.
Excellent writing skills
Experience and abilities in capacity strengthening – developing curricula and facilitating trainings.
Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications,

Mode of Application:
Kindly follow the link below and answer all the questions to submit your applications:
Application Link
Closing Date: 22ND November 2023.
John Snow Health Zambia, Limited is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or military status (special disabled veterans or veteran status) in any employment decisions.

Job Summary

Lusaka, Zambia Location
Consultancy Job Type
John Snow Health Zambia Limited ZAM-Health Project

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