Manager – Risk Management (ERM)

  • Job Type: Full Time
  • Location: Lusaka, Zambia
  • Date Posted:

Company Name: MTN Zambia

Company Summary:

Job Description:


Implements MTN Zambia’s Risk Management strategies, frameworks, policies and procedures in line with the overarching business goals and ensure that the  OpCo  maintains  and  improves  its  Risk Management leadership positioning and reputation;
Oversees risk assessments, evaluation of risks and mitigation of risks and ownership in all business units. Supports the business to implement effective risk registers that will enable the development and maintenance of an OpCo risk register;
Identifies, consolidates, and reports anomalies, common and future potential risks;
Regularly liaises with Executive Management and CEO on various risk matters especially tracking, ownership and mitigation of risk items identified;
Ensures accurate updating of risk items identified on risk management system;
Defines the standards and set targets for performance across various activities and identify the parameters for measurement of performance:

Sets up / participates in ad hoc and operational meetings.
Participates and provides inputs in tactical meetings.
Reports at process and functional level.

Reviews and identifies key risks, issues and dependencies and set mitigation actions;
Ensure implementation of the Group Risk Escalation and Acceptance Policy; furthermore;

Manages and resolves escalations that have impact on critical path of service delivery.
Escalates issues in line with the Group Risk Escalation and Acceptance Policy.
Manages and provides solutions to issues that require formal resolution.

Coaches and mentor’s direct reports to ensure staff motivation is high to achieve high performance areas;
Ensures skill transfer for staff development, motivation, and business continuity;
Actively ensures the identification of risks  associated  with  existing  or  new  processes  and  take measures to introduce adequate controls within the operational business processes;
Provides feedback on any challenges to the Executive to facilitate continuous improvement and mitigate risks;
Ensures that ethics is part of the identity of the OpCo  through  the  implementation  of  ethics governance, management and culture change strategy and ongoing ethics training to support the ethics strategy;
Collaborates in building and entrenching a risk-aware culture, by formulating Risk Management education content and arranging appropriate briefings and trainings.

Candidate Requirements

Minimum 4-year Bachelor’s Degree in a relevant field (Risk Management/Operational Management/Business/Finance.);
Grade 12 Certificate.  (5 O’ Level credits, including compulsorily English Language and Mathematics);
Professional qualification in Risk Management is advantageous (CRMA, PRM, CRISC);
Minimum 5 years of Risk Management Experience, with at least 3 years in an Enterprise Risk / Risk environment in a medium to large organization;
Experience in risk assessments is mandatory;
Experience in working across diverse cultures and geographies (advantageous);
Understanding of risk environments for telco industry sector is advantageous;
Understanding of emerging markets is advantageous.

Kindly indicate your expected salary in the application letter
Women are strongly encouraged to apply.
Hand delivered applications will not be accepted.
Please note that only shortlisted candidates will be contacted.

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