Monitoring and Evaluation Officer, Zambia

Zambia, Full Time Salary:

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:
With funding from the Swedish International Development Cooperation Agency (Sida), CHAI will support the Ministry of Health (MoH) in the implementation of the People at the Centre (PeaCe) Health Program.
From 2015 to-date, Sida has worked in partnership with the Government of the Republic of Zambia (GRZ), has worked to improve Reproductive, Maternal, Newborn, Child, Adolescent Health, and Nutrition (RMNCAHN) service delivery in Zambia. The PeaCe Health program is a government program that will build on the successes of the RMNCAHN program and will be based on the WHO Integrated People-Centered Health Care Service (IPCHCS) framework. The Embassy of Sweden in Zambia will be supporting this phase of the PeaCe Health Program which will run from 2021 to 2024, supporting the MoH at both national and sub-national levels.
Project Description:
The broad objective is to strengthen the accountability and coordination on the People at the Centre (PeaCe) of Health Program in delivering Integrated People-Centered Health Care Services (IPCHCS) in Eastern and Southern Province. This broad objective will be achieved through the following pathways:
Improve people-centered RMNCAHN Program Management & Coordination: This will involve strengthening strategic oversight and planning through a re-engineered program implementation committee and stakeholder engagement. Interventions under this pathway will ensure participatory planning and equity with key voices being part of the planning process.
Adoption of IPCHCS approach in the provision of RMNCAHN services and improved human care services: This will be done by ensuring IPCHC adoption in the provision of RMNCAHN services through capacity building and strengthening human resources to deliver People-Centered RMNCAHN services.
Improve Program Performance, Monitoring and Evaluation of people-centered RMNCAHN services through the strong systems for tracking program progress which will seek to optimize program performance by monitoring key performance areas where necessary by drawing from CHAI’s experience on Result Based Financing.
Improve Documentation, Dissemination and Learning: This will be strengthened by improving the quality of program reports, knowledge products and how they are disseminated and translated into practice. People-centered research designs as well as participatory action research methods will be considered.
Improve Financial Accountability for the PeaCe Health program. This will be improved by supporting the effective use of Navision and other financial controls. This will ensure that beneficiaries enjoy the optimal benefits of the program.
Scope of Work
In order to achieve the outlined objectives, CHAI seeks a Monitoring and Evaluation Officer to be based at the MoH Headquarters to support the management and implementation of the PeaCe Health Program and will be required to effectively coordinate the Monitoring and Evaluation activities on the Program.
The incumbent will work under the supervision and report to the Chief M&E Officer. In addition, they will also report and work closely with the Program Coordinator on all areas relating to the PeaCe Health program. They will support the development and reporting of the GRZ results framework on the PeaCe Health program. They will execute M&E activities and support the program management team in fulling M&E functions in all the supported program provinces. They will have the important duty of ensuring data, timeliness, quality, and validity in all program reports.
Specific responsibilities may include but are not limited to:
Execute monitoring and evaluation activities as defined in the Program’s M&E framework and work plan.
The M&E Officer will provide support to the Program management team in fulfilling monitoring and evaluating functions of the PeaCe Health program in Eastern and Southern Provinces.
Work closely with the CHAI team and National Project Coordinator (NPC) to develop the M&E framework for the PeaCe Health program.
Support implementation of M&E activities of the program, support capacity building initiatives, and facilitate quality data collection.
Monitor data quality and tracking the progress of PeaCe Health Indicators against set targets.
Review quarterly reports submitted by the provinces to ensure high-quality reports are submitted on time
Identify strengths and weaknesses in existing data collection, quality, and robustness of indicators and management systems and propose solutions.
Evaluate program outcomes against approved work plans and set objectives.
Coordinate closely with MOH and partners as well as relevant technical working groups on the RMNCAHN to improve collaboration and reduce duplication;
Ensure efficient program and asset management.
Work collaboratively with the MOH and different stakeholders in the area of monitoring and evaluation as need be.
Facilitate the timely documentation of project results, challenges, and best practices.
Support districts to conduct health facility assessments.
Collate analysis and program information on the progress for sharing in the monthly technical working group meetings at the national and sub-nation level and periodic briefings to the Program Implementation Committee (PIC).
Document project findings to support evidence-based advocacy that will ensure scaleup of critical lessons learned from the project in other provinces.
Work with the CHAI team and MoH to ensure PeaCe Health program activities translate to achieving set program targets.
Guide provinces to ensure that the PeaCe Heath project activities are reflected in the provincial and district plans.
Conduct regular monitoring field visits to the provinces and districts to ensure appropriate support and mentoring of the health staff and peer educators.
Any other duties assigned.
Bachelor’s degree in Social Sciences, Statistics, Public Health or Business Administration and at least 3-4 years of professional experience 2 of which must be in public financing or a similar field
Strong analytical skills and advanced technical proficiency with MS Excel and PowerPoint
Demonstrated ability to work independently on complex projects and solve challenging problems with limited structural or operational support
Must have experience developing and working online databases such as Health Information Management System (HMIS), Survey CTO, ODK, DHIS2, and iHRIS, etc.
Must have experience developing indicator dashboards and training users in data utilization
Competent to develop and manage complex results framework
Demonstrated ability to design, implement and analyze survey data.
Excellent organizational and problem-solving skills

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