Monitoring, Evaluation and Learning (MEL) Officer

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Job Description

The five-year (2020-2025) USAID Local Impact Governance Activity (Local Impact) will help Zambia build up a sub-national system of governance for devolved service delivery more responsive to citizen needs. The program will engage national and sub-national authorities to expand the capabilities of district-level governance bodies to deliver sustainable development outcomes, increase effective citizen and private-sector involvement in development planning and monitoring, and improve public financial management and domestic revenue generation.
The activity works toward three objectives:
Objective 1: Citizens improve their collective skills to effectively assess service-delivery needs and performance and constructively engage with government.
Objective 2: The sub-national governance system becomes more responsive to citizen needs, generates, and accountably expends revenue, and improves service-delivery outcomes.
Objective 3: The program generates learning and facilitates problem solving that supports the development of an effective, financially viable sub-national governance system for devolved services, capable of being scaled up throughout Zambia.
The project is currently operating in 3 provinces, Muchinga, Central, and Eastern provinces.
The MEL Officer supports the monitoring, evaluation, and learning activities and data quality assurance at national level under supervision of the MEL Specialist.
Monitoring, Evaluation and Learning

Assists the MEL Specialist with reviews of the performance management plan (PMP) and performance indicator reference sheets (PIRS) to ensure that the MEL procedures are compliant with USAID reporting requirements.
Facilitates improvement of processes for capturing lessons learned and best practices.
Ensures accurate and systematic data collection and analysis of Local Impact indicators.
Contributes to regular data quality assessments to ensure that data being generated and reported is timely, accurate, reliable and of high integrity.
Administers surveys to assess the impact of training.
Contributes to: the development of policies; implementation practices and processes for knowledge management; organizational learning; and related activities
Maintains the MEL database.
Attends project events and activities to record attendance and document event/activities, coordinating as necessary with the operations team, to ensure MEL data is properly captured and recorded.
Provides MEL technical support and training, as needed, to technical staff to improve data collection and reporting processes.
Supports the MEL Specialist to deliver progress reports.
Prepares data analytics for donor-requested reports.
Produces activity updates, data summaries and performance reports for USAID reporting deliverables and other reports as requested.
Proactively contributes to the identification and development of success stories.

Other duties

Provides leave of absence cover for staff as required.
Escalates any issues to his/her supervisor immediately.
Travels to project provincial offices as required.
Performs any other duties as assigned.


This position will be based at the Lusaka head office Reports to the MEL Specialist
Occasional travel to partner districts in the provinces


University degree in relevant field required.
6+ years of relevant experience
Experience in MEL, with at least 3 on USAID-funded projects, preferred.
Proficiency in database management and data analysis
Strong writing abilities
Ability to respond effectively to time sensitive demands & inquiries.
Demonstrated exceptional customer relations (both internally & externally)
Excellent organizational skills with a willingness to take initiative and be proactive.
An energetic, forward-thinking and creative individual with high ethical standards and appropriate professional image.
Fluency in English is required.


Use the URL provided in the advertisement to apply.
Applications must be received before the closing date.
Only short-listed candidates will be notified.
No phone inquiries

Job Summary

Lusaka, Zambia Location
Full Time Job Type

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