Motor Bike Delivery Man x2 & Adminsitrative Assistant/Customer Care Agent x1

Lusaka, Zambia, Contract

2 x MOTOR BIKE DELIVERY MAN
Zai Delivery is company providing solutions in the transport industry and offering its services is interested in hiring 2 x dynamic individuals for the role of Motor Bike Riders
Checking packages before delivery and that charges are accurate.
Picking and Delivering items to customer’s desired locations
Managing payments upon delivery, as needed.
Adhering to road and safety regulations.
Responsibilities and Roles:
Must have a Class A motorbike license valid for a minimum of 2 years or more.
Must be able to speak good English.
Must be able to read and write.
Must have a Smartphone.
Must be mature and courteous.
Must be a team player.
Conversant with GPS
Prior experience in a similar position will be advantageous
Must be able to work under pressure
Must be ready to start immediately
If you meet the above qualifications, send your application letter to our email address: [email protected]

1 x ADMINISTRATIVE ASSISTANT/CUSTOMER CARE AGENT
Zai Delivery, a company providing solutions in the transport and delivery services is interested in hiring a dynamic individual for the role of Administrative assistant/Customer care agent. The job scope includes communicating via phone and email ensuring that all administrative duties are completed accurately and customers are well served in an efficient and timely manner. Responsibilities include providing administrative support to ensure efficient operation of the office
Responsibilities
Answer phone calls and take customer requests.
Resolve customer complaints and grievances via phone, email or mail in an amicable and professional manner.
Manage, dispatch and coordinate with riders to ensure on time delivery at all times.
Organize and schedule meetings and appointments.
Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Assist in the preparation of regularly scheduled reports.
Develop and maintain a filing system.
Order office supplies.
Submit and reconcile expense reports.
Requirements
Highly competent.
Understanding of Internet based businesses.
Attention to detail and problem solving skills.
Customer orientation and ability to adapt/respond to different types of characters
Excellent written and verbal communication skills.
Proficiency in MS Office.
Proven admin or assistant experience.
Attention to detail and problem solving skills.
Strong command of English and Nyanja/Bemba.
Knowledge of office management systems and procedures.
Contribute to team effort by accomplishing related results as needed.
Excellent time management skills and ability to multi-task.
Strong organizational and planning skills
If you meet the above qualifications, send your application letter to our email address: [email protected]