Multiple Positions

Kawambwa, Solwezi & Lusaka, Zambia Applications have closed

Action Africa Help International (AAH-I) is regional African – led non- governmental organization that supports livelihood – challenged communities in East and Southern Africa to sustainably improve their well – being and standard of living. With Country Programs in South Sudan, Uganda, Zambia, Somalia and Kenya, AAH-I has over 20 years ‘experience working with communities in conflict and post –conflict situations.
Action Africa Help Zambia (AAHZ) has partnered with the United Nations High Commissioner for Refugees (UNHCR) and the World Food Programme (WFP) to support refugees and former refugees in Zambia.
As part of that effort, AAHZ is seeking to recruit well qualified, experienced and innovative individuals to fill the following positions tenable at Makeni in Lusaka, as well Mantapala and Meheba Refugee Settlements, in Nchelenge and Kalumbila districts, respectively:
1.0 Project Manager x 1
Programme Financing Partner: WFP
Term: Fixed Contract (January to December 2021)
Reports to: Head of Programmes/Country Director
Location: Mantapala, Nchelenge
1.1 Job Purpose
To oversee the implementation of the switch from food handouts to Cash Based Transactions (CBT) for the refugees in Mantapala Refugee Settlement, in collaboration with the WFP.
1.2 Key Responsibilities
Responsibilities will include, but not necessarily be limited, to the following:
1.2.1 Programme Development and Implementation
Ensuring that services are delivered in accordance with the AAH/UNHCR/WFP tripartite’ s agreement requirements
Planning and designing the programme, and proactively monitoring its progress, resolving issues and initiating appropriate corrective actions
Defining the programme’s governance arrangements
Implementing and managing changes and interventions to ensure project goals are achieved
Representing the organization at cluster/coordination/working Group meetings, whether in the Mantapala Refugee Settlement or outside
Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services
Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance Regularly monitoring the progress of protection activities against project plans and timelines
Ensure sound financial management and expenditure tracking, and the preparation, delivery and filing of agreed financial documentation
Providing inputs for the review of AAH SOPs and other work processes and identify gaps and challenges and make recommendations for improvements
Contributing to continual improvements in AAH protection programming and ways of working, through identification and communication of challenges, gaps, recommendations for improvements and lessons learnt (what works well, what does not)
Identifying training needs and planning training programmes to ensure that all staff on the Managing the programme’s budget
Prepare timely and high quality programme and donor reports on project activities in compliance with AAH/UNHCR/WFP tripartite agreement
Ensuring that programme implementation staff are well versed and are effectively applying organizational policies and practices that result in successful financial and programmatic audit scores.
1.2.2 Monitoring & Evaluation and Learning
Liaising with the Investment/M&E Officer in coming up with frameworks that outline the objectives, inputs, outputs and outcomes of the project activities in Mantapala
Supporting and undertaking program monitoring and evaluation activities, including regular activity monitoring, documentation of case studies, best practices and lessons learned, as agreed with line manager
Identifying and analyzing programme/project risks, and initiating necessary interventions
Ensuring action planning and execution to resolve audit and evaluation findings and recommendations in a conclusive and timely manner
Promoting learning by ensuring information that is gathered during the project implementation is used for accountability and to inform future activities, or modify implementation approach
1.2.3 Humanitarian Response Management
Working with the Humanitarian Team Leader to ensure office organizational readiness to respond to emergencies in accordance with the WFP and best humanitarian practice approaches and principles
Coordinating appropriate and timely responses at scale to all emergencies in close cooperation with incoming surge teams as may be necessary
Ensuring that all staff under him/her are familiar with and adhere to the tripartite AAH/UNHCR/WFP agreement SOPs
In coordination with other AAH members of staff and other implementing partners, maintains consistent and coherent engagement in key inter-agency emergency preparedness and response coordination mechanisms including the Cluster system
1.2.4 Information Management
Ensuring the application and compliance with the information management system which is in place in the area of deployment
Ensuring that there is accountability and proper record keeping of programme activities in accordance with donor requirements
1.3 Minimum Requirements
Bachelor’s degree in Project Management, Business Management, or any other related field
At least 3 years’ experience of working with an NGO, or similar environment
Knowledge about WFP working protocols and culture is an added advantage
Knowledge in Care Group modeling
Technical knowledge of Savings Group
1.4 Skills and Attributes Needed
Experience in Grant Management and quality programming
Proven stakeholder engagement and management skills
Excellent interpersonal and communications skills
Proven experience in managing a team (i.e. team builder and player)
Strong analytical and strategic planning skills
Strong written and verbal communication skills
Good knowledge of budgeting and resource allocation procedures
Ability to find ways of solving or pre-empting problems
2.0 Protection/Nutrition Services Officer x 1
Programme Financing Partner: WFP
Term: Fixed Contract (January to December 2021)
Reports to: Project Manager
Location: Mantapala, Nchelenge
2.1 Job Purpose
To spearhead the implementation of all the protection and nutrition activities under the WFP Programme among the refugees in Mantapala Refugee Settlement.
2.2 Key Responsibilities
Responsibilities will include, but not necessarily be limited, to the following:
2.2.1 Programme Development and Implementation
In collaboration with the Humanitarian Team Leader and other Project Manager, contributes to the development and design of AAH protection and nutrition programme activities
Conducting vulnerability assessments, so as to Identify social, legal, psychosocial, socio-economic and administrative needs of Persons of Concern (PoC) and/or support related exercises
Supervising and support the protection team in the implementation of agreed protection activities through provision of day-to-day support and operational guidance
Ensuring that the agreed protection activities are delivered on time and to agreed standards
Ensuring the preparation of required project work plans, in coordination with Investment/M&E Officer
With the protection team, identifying, advocating for and supporting opportunities to mainstream protection considerations into AAHZ or other programmes
Regularly monitoring the progress of both protection and nutrition activities against project plans and timelines
Analyzing nutrition situation and prevailing trends
Sensitizing vulnerable communities on malnutrition and ways of improving household food security and nutrition supporting sustainable activities such as agriculture to support better nutrition
Conducting demonstrations in food processing, and training on preservation of locally available foods
Ensuring that there is accountability and proper record keeping of programme activities in accordance with donor requirements
2.2.2 Coordination and Representation
Acting as a focal point for contact between AAHZ humanitarian team and other programme implementing partners, on protection and nutrition matters
Ensuring service mapping and effective referral pathways are kept up to date
Referring protection cases to relevant partners; including updating relevant databases on referrals and feedback
Representing the organisation on site level meetings with regard to protection and nutrition matters when requested
Regularly monitoring the progress of protection and nutrition activities against project plans and timelines
• Ensuring reports are delivered on time and to agreed standards
2.3 Minimum Requirements
Diploma in Community Development, Social Work, Human Rights, Food and Nutrition, Gender, or any other relevant qualifications
At least 3 years’ experience of working with an NGO, or related environment
Knowledge about WFP standards, preferred
Experience of community-based or community mobilization work in a humanitarian context is an asset
2.4 Skills and Attributes Needed
Effective leadership, interpersonal and communication skills
Good knowledge of budgeting and resource allocation procedures
Ability to work in a multinational and multicultural environment
Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics Excellent communication skills, as well as patience and politeness, are needed
Multitasking and organizational skills are a must, and a good sense of humor
Ability to find ways of solving or pre-empting problems
Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration
3.0 Humanitarian Team Leader x 1
Programme Financing Partner: UNHCR
Term: Fixed Contract (January to December 2021)
Reports to: Head of Programmes/Country Director
Location: Mantapala, Nchelenge
3.1 Job Purpose
The job involves coordinating the humanitarian activities aimed at helping the refugees that are fleeing from neighbouring Democratic Republic of Congo (DRC). The incumbent has to ensure that all the refugees that are just arriving or are already settled in Mantapala Refugee Settlements are served by all the implementing partners in a coordinated manner.
3.2 Key Responsibilities
Responsibilities will include, but not necessarily be limited, to the following:
3.2.1 Programme Development and Implementation
Liaising with the UNHCR and other programme implementing partners, such as WFP, the office of the Commissioner for Refugees (Ministry of Home Affairs), etc
Coordinating all humanitarian activities among AAHZ humanitarian team members operating in Mantapala
Representing AAHZ at all meetings that are organized by various programme implementing partners
Ensuring knowledge of and compliance with appropriate national and international procedures, policies and regulatory codes
Managing budgets, in collaboration of other AAHZ humanitarian team members
Ensuring that there is accountability and proper record keeping of programme activities in accordance with donor requirements3.2.2 Humanitarian Response Management
Working with the Humanitarian Team Leader to ensure office organizational readiness to respond to emergencies in accordance with the WFP and best humanitarian practice approaches and principles
Coordinating appropriate and timely responses at scale to all emergencies in close cooperation with incoming surge teams as may be necessary
Ensuring that all staff under him/her are familiar with and adhere to the tripartite H/UNHCR/WFP agreement SOPs
In coordination with other AAH members of staff and other implementing partners, maintains consistent and coherent engagement in key inter-agency emergency preparedness and response coordination mechanisms including the Cluster system
Managing the implementation of emergency activities and monitoring their effectiveness
Producing response reports, recommendations and proposals for emergency intervention
Rapidly assessing emergency situations; working closely with staff located within the area or other emergency departments
Making representations to donors, local authorities and humanitarian community members
Organizing induction, support and training for volunteers/other aid workers
Implementing, overseeing and ensuring strict adherence with security/safety procedures
Developing and monitoring objectives
Contribute to continual improvements in AAH protection programming and ways of working, through identification and communication of challenges, gaps, recommendations for improvements and lessons learnt (what works well, what does not)
3.2.3 Coordination and Representation
Developing and maintaining effective working relationships with external stakeholders, including government authorities, UNHCR, WFP, other organizations and service providers (including service referral focal points), and other relevant stakeholders, as well as persons of concern in the area of deployment
Ensuring that all Humanitarian activities conducted by AAHZ in Mantapala Refugee Settlement are well coordinated and implemented
To be the main AAHZ focal person in the implementation of humanitarian response activities in Mantapala Refugee Settlement
Ensuring that service mapping and effective referral pathways are kept up to date Ensuring reports are delivered on time and to agreed standards
Regularly monitoring the progress of all humanitarian activities against project plans and budgets
3.2.4 Information Management
Ensuring the application and compliance with the information management system which is in place in the area of deployment
Ensuring that there is accountability and proper record keeping of programme activities in accordance with donor requirements
3.3 Minimum Requirements
Degree in Community Development, Social Work, Public Health, Human Rights, or any other qualification relevant to the nature of work
At least 3 years practical experience in a Humanitarian Response, or similar environment
Experience in planning, budgeting, coordination and managing results
Proven ability to provide representation at donor and District level meetings
3.4 Skills and Attributes Needed
Effective leadership, interpersonal and communication skills
Good knowledge of budgeting and resource allocation procedures
Ability to work in a multinational and multicultural environment
Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics Excellent communication skills, as well as patience and politeness, are needed
Multitasking and organizational skills are a must, and a good sense of humor
Ability to find ways of solving or pre-empting problems
• Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration
4.0 Protection Officer x 1
Programme Financing Partner: UNHCR
Term: Fixed Contract (January to December 2021)
Reports to: Humanitarian Team leader
Location: Mantapala, Nchelenge
4.1 Job Purpose
To spearhead the implementation of all the protection activities under the UNHCR Programme among the refugees in Mantapala Refugee Settlement.
4.2 Key Responsibilities
Responsibilities will include, but not necessarily be limited, to the following:
4.2.1 Programme Development and Implementation
In collaboration with the Humanitarian Team Leader and other humanitarian personnel, contributes to the development and design of AAH protection programme activities
Conducting vulnerability assessments, so as to Identify social, legal, psychosocial, socio-economic and administrative needs of Persons of Concern (PoC) and/or support related exercises
Supervising and support the protection team in the implementation of agreed protection activities through provision of day-to-day support and operational guidance
Ensuring that the agreed protection activities are delivered on time and to agreed standards
With the protection team, identifying, advocating for and supporting opportunities to mainstream protection considerations into AAHZ or other programmes
Ensuring that there is accountability and proper record keeping of programme activities in accordance with donor requirements
Regularly monitoring the progress of both protection and nutrition activities against project plans and timelines
4.2.2 Coordination and Representation
Acting as a focal point for contact between AAHZ humanitarian team and other programme implementing partners, on protection matters
Referring protection cases to relevant partners; including updating relevant databases on referrals and feedback
Representing the organisation on site level meetings with regard to protection matters when requested
Regularly monitoring the progress of protection activities against project plans and timelines
Ensuring reports are delivered on time and to agreed standards
4.3 Minimum Requirements
Diploma in Community Development, Social Work, Human Rights, Gender, or any other relevant qualifications
At least 2 years’ experience of working with an NGO, or related environment
Knowledge about WFP standards, preferred
Experience of community-based or community mobilization work in a humanitarian context is an asset
4.4 Skills and Attributes Needed
Effective leadership, interpersonal and communication skills
Good knowledge of budgeting and resource allocation procedures
Ability to work in a multinational and multicultural environment
Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics Excellent communication skills, as well as patience and politeness, are needed
Multitasking and organizational skills are a must, and a good sense of humor
Ability to find ways of solving or pre-empting problems
Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration
5.0 Auto Mechanic x 2
Programme Financing Partner: UNHCR
Term: Fixed Contract (January to December 2021)
Reports to: Warehouse Manager/Supervisor/Storekeeper
Location: Makeni/Lusaka x 1, and Mantapala/Nchelenge x 1
5.1 Job Purpose
The auto mechanic will be responsible for the maintenance and repair of all UNHCR Refugee Programme implementing partners’ vehicles, mainly diesel-powered Toyota Land Cruisers and Hino Trucks.
5.2 Key Responsibilities
Conducting regular or scheduled maintenance on vehicles, motor bikes, power generators and other machinery as may be required
Conducting repair works on vehicles, motor bikes, power generators and other machinery as may be required
Examining, or performing vehicle assessments on motor bikes, power generators and other machines, and oversee diagnostic tests to determine functionality problems, and advise what is required to done
Maintaining work logs, repairs, and maintenance records
Monitoring inventory and order new parts when necessary
Giving advice on required equipment and tools for the workshop to provide the expected services
Designing a plan of action for all maintenance tasks
Preparing monthly and, or other workshop activity reports
Any other work that may be assigned by the superiors
5.3 Minimum Requirements
Grade 12 School Certificate or equivalent qualification
Craft Certificate or Diploma in Auto Mechanics or any other related field, preferably from a Vocational or Trade school
A minimum of 2 years’ experience in a similar role
Experience in servicing or repairing Toyota Land Cruisers and Hino trucks/buses preferred
Knowledge about UNHCR mechanical workshop SOPs, is an added advantage
5.4 Skills and Attributes Needed
In-depth knowledge of vehicle diagnostic equipment and mechanical systems
Strong attention to detail with an aptitude for problem-solving
Computer literate: Email, MS Word, MS Excel
Excellent communication and customer service skills
6.0 Electrician x 1
Programme Financing Partner: UNHCR
Term: Fixed Contract (January to December 2021)
Reports to: Warehouse Manager/Supervisor/Storekeeper
Location: Meheba/Solwezi x 1
6.1 Job Purpose
The job holder will be responsible for installing, maintaining and repairing electrical power, communications, lighting and control systems, including solar power sets and power generator sets, in accordance with the UNHCR requirements.
6.2 Key Responsibilities
Executing plans of electrical wiring for well-functioning lighting, intercom and other electrical systems, including solar and power generators
Installing electrical apparatus, fixtures and equipment for alarm and other systems
Installing safety and distribution components
Calibrating equipment to provided specifications
Reading blueprints or technical diagrams
Completing required documentation of repairs and service information
Inspecting, testing, and diagnosing issues with electrical systems and components
Performing preventative maintenance on electrical systems and components
Sizing the load of each phase to balance and advise appropriately on the required standards
Carrying out trouble shooting on the failed or faulty generator set
Programming and re-programming the generator set’s control panel
Understanding the mechanical performance part of the Generator set.
6.3 Minimum Requirements
Grade 12 School Certificate or equivalent qualification
Craft Certificate or Diploma in Electrical Engineering or any other related field, preferably from a Vocational or Trade school
A minimum of 2 years’ experience in a similar role
Experience in servicing and repairing power generator sets preferred
6.4 Skills and Attributes Needed
Comfortable reading and understanding electrical blueprints, schematics, and diagrams
Working knowledge of electrical theory, and the associated principles, materials, and equipment
Demonstrated ability to operate hand and power tools associated with electrical work
Ability to analyze and resolve both generation and supply of power from diesel or petrol run power generator sets
Strong attention to detail with an aptitude for problem-solving
Excellent communication and customer service skills
7.0 Method of application
Applications with detailed Curriculum Vitae (CVs) and minimum of three (3) referees must be received by Tuesday, the 12th of January 2021. The cover letter and CV must be in one document, which should be sent to zambia@actionafricahelp.org.