Multiple Positions – Mulonga Water Supply & Sanitation

  • Job Type: Contract
  • Location: Chingola, Zambia
  • Date Posted:

Company Name: Mulonga Water Supply & Sanitation Company Limited

Company Summary:

Job Description:

Mulonga Water Supply & Sanitation Co. Ltd is a Commercial Water Utility Company providing quality Water and Sanitation Services to its customers in Chililabombwe, Chingola and Mufulira.
Mulonga Water Supply & Sanitation Co. Ltd has partnered with VEI under the WaterWorX program, funded by the Government of the Netherlands and in its quest to improve overall performance, signed a Water Operator Partnership (WOP) agreement with VEI.
Mulonga Water Supply & Sanitation Co. Ltd seeks to employ a suitable, highly motivated and goal oriented professional to fill the positions listed below.
1.  Head Project Coordination
Reporting to the Director Infrastructure Development from Mulonga Water Supply & Sanitation Co. Ltd and the Project Manager (PM) of VEI, the Head Project Coordination will be responsible for the coordination of the project execution of the international WOP with VEI.
The WaterWorX program phase 2 focuses on the following:
Workstream 1: Utility working processes

Develop and implement a commercial dashboard (MIS)
Develop a system to manage and maintain minimal stock levels for critical stock items
Develop an integrated work order system
Workstream 2: Enabling environment
Conduct technical and managerial skills training
Facilitate workshops for sectoral improvement
Organize international exposure visits

Workstream 3: Investment mobilization

Develop infrastructure investment plans, based on conducted infrastructure needs analysis
Source donor funding for the various investment plans
Implementation of investment plans

Project management

Organize project management and governance meetings
Knowledge sharing and management
Financial project management, planning and progress reporting

Results, Tasks, and Responsibilities
Project Management

Prepares, implements, monitors, and evaluates the implementation of the (WOP) project plan. He/she ensures key project targets are reached within the project cycle
Coordinates VEIs input in the project, based on the main project agreement
Prepares risk analysis in cooperation with the PM, monitors, and reports risks to the PM
Supports the PM with reporting

Operational Management

The PC is functionally responsible for the employment of local project staff under supervision and in cooperation and alignment with the project manager. He/she is responsible for recruitment, daily guidance, coordination, and development of local project staff
He/she arranges the planning, supervision, and evaluation of short-term experts’ inputs, including the logistics of visits
He/she reviews the recommendations received from short term experts in consultation with the management and works towards implementing the viable recommendations
He/she acts in accordance with VEIs resourcing policies (Dutch STE, South STE, hybrid Peer Support model) and within VEI’s CSR policy
The PC develops small-scale investment projects (Water for Life), coordinates field surveys and supervises activities/investment projects in the field

Change Management and Enabling Environment

 Is aware of the enabling environment (on national, sectoral, local, and utility level) and advises the PM how to address the enabling environment
Applies theory and approaches of change management and determine change issues
Supports the PM and the partner utility to implement organizational change

Financial Management

Supports the PM in developing annual plans and budgets, annual narrative and financial report and informs PM on progress
Advises the PM on relevant project changes (budget and other KPIs)
Supports the PM in developing tender documents, tender selection process and contracting

Stakeholder Management

Supports the PM representing the interests of VEI and the project with stakeholders

Knowledge management

Contributes to the development and sharing of knowledge within the WOP, externally (in Communities of Practice), and participates in (local) peer groups


Takes decisions independently within the framework of the agreed project contract, project plan and the applicable regulations and guidelines. Financial decisions are made by the project manager who is financial responsible and the decision-making authority

Educational level and experience

Academic working level, at least a Bachelor or equivalent degree in a relevant direction (e.g., water resource management, civil engineering, water quality, etc.)
Knowledge and at least 3 years’ experience in operational management /project management in a water utility
Proven experience in and exposure to the local working context and culture
Experience in handling donor financed projects
Basic knowledge of financial principles and practices of an organization and of a project
Registered member of professional institution in Zambia
Valid driver’s license
Valid passport

Skills and Competences

Result oriented: he/she must know how to convert plans into concrete goals and actions. Able to monitor and evaluate objectives, adjust plans when necessary and take action in time
Leadership: he/she is able to follow the WOP/project vision and can translate this into a project plan/logical frame (execution), show involvement and provide exemplary behavior. Needs to be self-reflective and proactively seek feedback for continuous development
Communication: he/she has the ability and willingness to “understand” the “partner”, can apply assorted styles based on cultural diversity. He/she has excellent communication and reporting skills (both written and oral)
Collaboration: he/she should be a team player able to work under pressure. He/she must be willing to work in an international context
Coaching / people management: he/she sets concrete goals together, recognizes the importance and power of diversity in teams, empowers employees, and facilitates learning and development

2. Engineer Systems & Business Improvement.
The Engineer Systems & Business Improvement will report to the Head Project Coordination in the Directorate of Infrastructure Development.
Job Purpose

Organization of WaterWorX project activities
Documenting of best practices from the WaterWorX project
Monitoring and reporting of progress of WaterWorX project activities

Tasks and responsibilities of Engineer Systems & Business Improvement

Coordinate and analyze operational challenges in the company. Based on this analysis develop solutions (investment plans) that fall within the scope of the WaterWorX phase 2 project plan.
Support the HPC in the preparation of project implementation plans, schedule the activities and ensure they are done in accordance with the company’s standards.
Prepare and minute periodic project meetings.
Actively collaborate in the WaterWorX Zambia team and internationally (YEP program, CoPs)
Report the company’s annual key performance indicators

Educational level and experience

Full grade 12 School Certificate with at least six (6) credits
Relevant degree in Engineering
Registered with professional institution with at least 5 years of job experience in water and sanitation services
Valid Driver’s License
Valid passport

Skills and competences

Pro-active, responsible, able to work both independently as well as collaboratively, hold high ethical standards, be respectful, and have excellent analytical skills.
Excellent communication / reporting skills (both written and oral)
Have a good understanding of cultural diversity and communication (culturally sensitive)
Should be a team player able to work under pressure

We strive for gender equality, as such we encourage female candidates if equally suited for the job to apply.
Interested applicants who are suitably qualified and experienced for the above positions should submit their application letters together with certificates, detailed CV with the name of three referees via email to [email protected] no later than 15th May 2023.
Only shortlisted candidates will be contacted.

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