Job Description

Posted on August 9, 2022

JOB POSTING NO. 1
JOB POSITION: SECURITY OFFICER
DEPARTMENT: SECURITY
REPORTS TO: SECURITY SUPERVISOR
POSITION SUMMARY:
Security Officers are responsible for securing premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points as well as permitting or prohibiting entry.
We are looking for an experienced and passionate Security Officer to join our team. As a Security Officer, you will undertake the surveillance of our premises and the protection of our staff and visitors. In addition, you will be responsible for detecting any suspicious happenings and preventing vandalism, thefts or any other criminal behavior.
DUTIES AND RESPONSIBILITIES:

Inspect and patrol premises regularly
Monitor property entrance
Authorize entrance of people and vehicles
Report any suspicious behaviours and happenings
Secure all exits, doors and windows
Monitor surveillance cameras
Respond to alarms and react in a timely manner
Provide assistance to people in need
Submit reports of daily surveillance activity
Submit reports of every suspicious action

PREREQUISITES:

A Good standard of spoken and written English
Good understanding of legal guidelines for area security and public safety
Some experience with report writing
Outstanding surveillance and observation skills
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills

REQUIRED QUALIFICATION:

Full Grade twelve Certificate (Higher education shall be an added advantage)
Trained in First Aid and Fire Fighting
Must be Computer Literate

REQUIRED EXPERIENCE:

3 years of experience as a Security Officer or similar role

JOB POSTING NO. 2
JOB POSITION: RESTAURANT SUPERVISOR
DEPARTMENT: FOOD AND BEVERAGE
REPORTS TO: RESTAURANT MANAGER/ F & BEVERAGE MANAGER
POSITION SUMMARY:
We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor’s responsibilities include overseeing the activities of restaurant staff, expediting customers’ orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant’s operational costs.
To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.
DUTIES AND RESPONSIBILITIES:

Assist in Screening, interviewing, hiring, and training restaurant staff.
Managing restaurant staff’s work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
 Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Reviewing Customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner

PREREQUISITES:

 A Good standard of spoken and written English
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills

REQUIRED QUALIFICATION:

 Full Grade twelve Certificate
Certificate in General hospitality, Hospitality management or any other related field (Diploma or higher Certificate shall act as an added advantage)
Must be Computer Literate

REQUIRED EXPERIENCE:

5 years’ experience in a similar role of which 3 years must be in Supervisory position.
Five Star experience shall be an added advantage

Interested candidates who meet the criteria above are encouraged to submit their application letters, with detailed Curriculum Vitae, copies of certificates, and contact details of three (3) traceable referees to:
THE HUMAN RESOURCE AND ADMINISTRATION OFFICER
MIKA CONVENTION CENTER
PLOT NO. 34 ‘A’ SUB 9 WATERFALLS MEANWOOD
OFF GREAT EAST ROAD.
OR
Email: [email protected]
Candidates are free to either submit hard copies or soft copies to the above stated address.
The closing date for receipt of applications is 11th August, 2022.  Only shortlisted candidates will be contacted.

To apply for this job email your details to mcchr@mikahotels.com