Mukuba Pension Trust

Multiple vacancies

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Job Description

Mukuba Pension Trust (MPT) Registered Trustees is an Occupational Scheme established in April 1982 as an umbrella fund to administer and manage pensions for employees from various Employers.  Mukuba Pension Trust is based in Kitwe, Copperbelt Province with other offices in Ndola and Solwezi.
We hereby invite applications from suitably qualified candidates to fill the following vacancies:
1. Assistant Information Communication Technology (ICT) Officer
Job Purpose
To offer business support, business continuity/disaster recovery plan activities, systems security procedures, patch management and day to day user support activities.
Key Duties and Responsibilities
The office holder shall be expected to effectively undertake the following;
1. Provide first line software, hardware/network support and helpdesk services for users in order resolve their issues.
2. Undertake the installation of network infrastructure in order to provide network and communication services availability.
3. Monitoring of access to ICT systems security in order to safeguard the integrity of the data and prevent unauthorized access.
4. Provision of internet connectivity in order to enhance efficient operation of the Fund.
5. Preparation and maintenance of database systems to ensure highest levels of data security, integrity and availability.
6. Installation and maintenance of ICT hardware into meet end-user requirements.
7. Installation of ICT software and to facilitate service provision.
8. Implementation and enforcement of ICT Policies, procedures and upholding of all Service Level Agreements
9. Update the Active Directory Domain Services at all times.
10. Capacity building for end-users in order to enable them utilise various ICT systems in performing their work.
Personal Attributes
The candidate should possess the following;
i. Practical knowledge of Local Area Networks
ii. Virtual Private Networks and Wide Area Networks,
iii. In-depth understanding and operational knowledge of Windows Server and Linux Operating Systems,
iv. Thorough knowledge of structured cabling and civil works in line with prevailing safety standards,
v. Practical knowledge of Disaster Recovery and data backup operations,
vi. Practical knowledge of CCTV Networks,
vii. Knowledge of Structured Query Language (SQL) and/or Oracle Database Systems,
viii. Working knowledge of Computer Hardware and Software, knowledge of Accounting packages,
ix. Knowledge of Pension Systems will be an added advantage
Qualifications and Experience
i. Full Grade Twelve Certificate
ii. Minimum of Diploma in Computer Science or equivalent from a reputable institution
iii. Bachelor’s Degree in Computer Science or its equivalent will be an added advantage
iv. Minimum of two (2) years of practical work experience in a similar role

2. Pensions Officer – Administration
Purpose of the Job
To perform the whole range of pension administration duties which include among others the timely and accurate update of member records, posting of contributions, scrutiny of claims documentation, processing claims attending to queries/and correspondence from members.
Duties and Accountabilities
The duties and accountabilities shall include the following;
1. Creating and updating member details
2. Posting of contributions to respective member accounts
3. Receipt of pension claim and submits the same to supervisors for verification.
4. Calculating pension benefits in line with the rules
5. Explaining the benefits which the members are entitled to and providing other vital details to beneficiaries
6. Provide financial advice when required.
7. Establishing causes of delays in processes and resolving them accordingly
8. Liaising with Finance regarding pension benefits payments
9. Compiling relevant reports for use by the department
10. Handling of pension queries either in person, by phone or through e-mails as the case may be.
11. Follow up on queries to ensure prompt resolution
12. Perform any other tasks that maybe assigned from time to time and provide regular feedback on all works done
Skills and Personal Attributes
The candidate should possess among other things the following skills, and attributes; planning, organizing, excellent interpersonal relations, assertiveness, team work, commitment, attention to detail and flexible attitude
Qualifications and experience
i. Grade 12 Certificate
ii. Degree in any business related course
iii. Minimum of three (3) years of practical experience in a similar role
Application procedure:
If meeting all the above qualifications and requirements and interested, please  send   application letters, Curriculum Vitae with three (03) traceable references (with referee’s email addresses and contact numbers) and copies of relevant academic/professional credentials, including the current contact mobile/telephone number/s to the address below or email to:
For  Pensions Officer Administration:
[email protected]
For ICT Officer:
recruitment-ic[email protected]
Clearly indicate in the subject line the Job applied for and merge all attachments into a single pdf document.
The Chief Executive Officer,
Mukuba Pension Trust,
P.O. Box 23570,
Closing date: 7 December, 2022.

Job Summary

Kitwe, Zambia Location
Full Time Job Type
Mukuba Pension Trust

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