Job Description

Posted on January 17, 2022

Amref Health Africa is the largest international health development organisation based in Africa. Working with and through African communities, health systems and governments, Amref Health Africa’s vision is to bring lasting health change in Africa and is committed to improving the health of people in Africa by partnering with and empowering communities, and strengthening health systems. With headquarters in Kenya, Amref Health Africa has offices in Ethiopia, Uganda, South Sudan, Kenya, Tanzania, Southern Africa and West Africa providing services to over 30 countries. Employing over 900 staff and with an annual operating budget of approximately $100 million, Amref Health Africa is a knowledge resource for donors and partners. For more information on Amref Health Africa, please visit www.amref.org.
Amref Health Africa in Zambia is inviting suitably qualified applicants for the following positions to be based at the Head Office in Lusaka.
1. Programme Manager (Ref/2021/12/001)
Main purpose of the job
Under the supervision of the Country Manager, the Program Manager will be responsible for managing/leading programs planning, implementation and performance monitoring processes, ensuring alignment with corporate and country strategic plans. The position also oversees quality implementation and reporting of all projects/programs as well as develop, implement, coordinate, manage and sustain an effective and efficient Monitoring, Evaluation and Reporting system for Amref Health Africa in Zambia. The role convenes the BD and Programs Sub Committee of the National Board and oversees and ensures the accountability of Program Leaders/Managers.
Specific Key Responsibilities:

Develop, lead implementation and review of the Country’s strategy, working in collaboration with the Senior Leadership Team. The role is responsible for spearheading the development and implementation of programmatic and strategic plans.
Manage the programme strategy and ensure that the annual work plans are closely monitored and reviewed periodically.
Ensure quality implementation and performance of all projects/programs by ensuring both programmatic and financial annual targets are met
Coordinate and lead reporting to different audiences (Senior Leadership Team, Business Development and Programs Sub-committee of the Board, Government, HQ Corporate Office and Donors).
Manage and support the operations and governance functions of the Board’s in the BD and Programs Subcommittee.
Member of the Country Senior Leadership Team
Develop, implement, coordinate, manage and sustain an effective and efficient Monitoring, Evaluation and Reporting system for Amref Health Africa in Zambia
Organizing and Leading periodic program review meetings (monthly
Programs Technical Committee meetings (PTC), Quarterly Review Meetings (QRMs) and Annual Program Review meetings (APMs)
Providing technical leadership in the development and implementation of a monitoring, evaluation and reporting system and building capacity of staff (both M&E and non-M&E) in Zambia.
Oversee Amref Information Management System (AIMS) reporting compliance and sign-off data reported in the system for corporate use.
Lead research work including publications and dissemination in conferences
Lead knowledge management (Documentation of best practices and success stories) for organizational learning
Member of Amref Research CoP
Oversee implementation of country’s branding and communication strategy
Support development of annual reports and quarterly newsletters
Provide technical support for proposals and fundraising activities
Support in arranging meetings with existing and potential clients/donors and building positive relationships

Requirements and Qualifications

Masters’ Degree in Public Health, Strategic Management, Sociology, or its equivalent.
Seven (7) years relevant work experience in Project/Programme or Strategic Management for complex health systems strengthening and/or service delivery programs
Demonstrated expertise in both quantitative and qualitative research methods; firm command of M&E issues with respect to improvements in service delivery and health systems strengthening.
Experience with monitoring progress in financing, accounting, planning, budgeting and auditing is an asset.
Demonstrable analytical skills to measure the health impact of the project’s activities.
Excellent communication skills in English and strong interpersonal and supervisory skills.

Competencies and Skills

Strong Analytical skills
Good Report writing skills;
Planning and organization;
Attention to detail;
High Quality work
Good Interpersonal and Communication skills
Proficiency in ICT
Team player; Confidentiality; Ethical; High Integrity; Reliability;
Ability to work within deadlines

NOTE: THE REFRENCE (Ref/2021/12/001) SHOULD BE INCLUDED IN THE EMAIL SUBJECT LINE
2. ICT Assistant (Ref/2021/12/002)
Main purpose of the job
With a matrix reporting arrangement, the incumbent shall initiate and maintain dynamic information systems that caters for Amref’s information technology needs and ensure use of appropriate information technology in line with the Amref’s ICT corporate policy and strategy.
Specific Key Responsibilities:
Responsibilities will include, but not limited to the following:
Network Administration Services

Installing and configuring computer networks and systems
Identifying and solving any problems that arise with computer networks and systems
Maintaining existing software and hardware and upgrading any that have become obsolete
Monitoring computer networks and systems to identify how performance can be improved
Regular evaluate current computer hardware/software in order to provide a timely replacement schedule or upgrade;
Test new programs before user installation and implantation; and
Set up and maintain all internet and E-mail accounts and configurations.

Technical  Support and Capacity Building

Receive (telephone, e-mail, delegation, monitoring tools, visit) and diagnosing issues from all staff for appropriate solutions;
Provide relevant information about the system to enable resource access;
Guide users systematically to trouble shoot systems and offering immediate and alternative solution to issues;
Empower users by sending system tips and guidance instruction;
Log user issue for escalation either to the ICT Director or product/service supplier;
Facilitate IT training to all Amref staff in Southern African for effective utilization of AMREF core systems and new products; and
Provide technical support and trouble-shooting for installed servers, including implementation of disaster recovery plans and prepare standard procedures for monitoring servers, and ensure that they are fully operational.

System & Information Security

Undertake unexpected and regular ICT support visits to country programs for on-site as well as remote connection support;
Provide support country program in setting up the infrastructure for virtualization and private cloud basics;
Administer E-policy McAfee antivirus and client update and configuration;
Publish internal resource for external access like in magic, outlook anywhere & web access and
Patch application with current security updates and hot fixes.

System analysis, development, implementation and maintenance

Participate in virtual servers design, implementation and maintenance;
Perform infrastructure/software design development to ensure compatibility and operationally with Amref’s LAN and WAN requirements;
Participate in the definition, designing, testing and implementation of new Information Technology (IT) hardware and software standards for Amref based on user requirements and in accordance with the strategy and direction. Resolve any Hardware (PCs, Routers, switches, Servers & PABX) Configuration related problems;
Test and configure all new equipment, particularly notebooks, desktops, and servers, to ensure compatibility with Amref requirements and standards.

Inventory management & Maintenance

Maintain software and hardware inventory;
Ensure secure custody of equipment within the Amref; and
Supervise equipment preventive maintenance and carry out a regular evaluation of current hardware/software in order to provide a timely replacement schedule or upgrade.

Information Management

Coordinate the production of technical instruction materials for technical and user support and ensure the documentations are kept up to date.

Qualifications, experience and key competencies required:

Diploma in Information Technology, Computer Science or related field;
Four (4) years working in a network environment infrastructure;
Microsoft certified Systems Engineer; (Added Advantage)
Networking certifications e.g. CISCO certifications; and Virtual Systems Certifications – VMware.(Added Advantage)
Systems Administration and Management;
LAN and WAN management;
Hardware and software integration and maintenance;
ERP configurations and Administrations;
Excellent technical knowledge of computer applications and systems; and
Exposure to diverse-multicultural environment.
Good logical diagnostic skills and ability to exercise good judgement in the resolution of problems;
Exercise Confidentiality, integrity and Ethical
Team worker and excellent communication skills

NOTE: THE REFRENCE (Ref/2021/12/002) SHOULD BE INCLUDED IN THE EMAIL SUBJECT LINE
3. Finance Assistant (Ref/2021/12/003)
Main purpose of the job
The Finance Assistant will work under the supervision of the Program Accountant to provide management accounting and financial support to designated projects in line with AMREF’s financial policies and procedures and donor grant management.
Specific Key Responsibilities:

Processing, and coding of expenditure (claims, imprests, surrenders, field office returns and purchase requisitions) and internal recoveries in accordance with approved work plans and budgets
Assist in preparation of the Financial Reports for Donors and Management
Reviewing the financial documents for completeness, reasonableness and accuracy in line with budgets and organizational policies i.e. claims, imprests, surrenders, etc.
Assist in preparation of the Financial Reports for Management
Assist in preparation of call down requests as specified in the respective grant agreements and other internal financial reports
Assist in the development of Proposal Budgets and annual Budgets in liaison with the project Managers
Assist in the preparation of Annual Operational Budgets and work plans for the Programme in liaison with Managers
Review of monthly income and expenditure statements with project Managers to monitor the budget performances
Participate in internal audits as scheduled and in external audits by providing auditors with accounting documents as requested and providing explanations for audit queries.
Input of Financial Data into the Sun-Systems and reconciling relevant accounts in the ledger by passing relevant adjusting journals

Requirements and Qualifications

A minimum of Diploma in Accounting/ Finance or related field
Possession of an Accounting profession qualification will be an added advantage
Minimum of two years of experience in similar capacity in a busy organization.
Strong Analytical skills
High Quality work
Timelines in meeting deadlines
Team work

NOTE: THE REFRENCE (Ref/2021/12/003) SHOULD BE INCLUDED IN THE EMAIL SUBJECT LINE.
4. Human Resource and Administration Assistant (Ref/2021/12/004)
Main purpose of the job
The HR and Administration Assistant will work under the supervision of the Human Resource and Administration Manager to provide support to the HR and Administration function and all functions including secretarial, logistical assistance and other project administrative support to ensure efficient office operations
Specific Key Responsibilities:

Focal point for People and Culture issues such as conducting interviews, disciplinary matters, ensure that new staff have all relevant documents in their personal files
Conducting administrative orientation of new staff and ensuring policy documents are signed annually.
Administering staff benefit schemes including Group Medical, Group Pension and Group Life Insurance, ensuring timely renewal of the same
Providing support to newly international staff with administrative formalities related to their accreditations and security issues
Manage all confidential files especially in areas of personnel and finance
Preparing for and Management of Board Meetings
Manage and timely update the country office Asset Register in the ERP system, ensuring that it is maintained in line with the office’s guidelines
Ensure that all office property is duly insured and that all claims are timely processed
Overseeing facility management which includes regular review of the status of all office infrastructure
Organization and booking of programme functions including meeting, workshops, trainings and any other business forums
Manage contracts with service providers including management of the office mobile phones, preparation of monthly telephone allocation
Supervising and Maintain office supply inventories
Replenishment of stock items
Providing support and guidance to the internal procurement committee
Negotiate preferential rates with regular suppliers of key product services; e.g. hotels, airlines to obtain competitive discounts.
Support procurement of goods & services and ensure that the organisation has adequate office supplies
Ensure accountable, timely and cost effective delivery of supplies as per requested by staff members
Ensuring all purchases have the required documents: purchase requisition, bid analysis and purchase order
Assist in the preparation of procurement plans
Solicit quotations from vendors  according to approved threshold  values  from suppliers;
Prepare price analysis before submission to head of unit for approval / recommendations
Receiving goods and check for specification with the user / technical personnel;
Issue the goods to the users and submit the complete documents to the finance for process payments.
Maintain update data base of vendors; and
Assist in the preparation of procurement reports.

Requirements and Qualifications

A minimum of Diploma in Business Administration/Human Resource Management or related field
Possession of a Bachelor’s Degree qualification will be an added advantage
Minimum of two years of experience in similar capacity in a busy organization.
Strong Analytical skills
High Quality work
Timelines in meeting deadlines
Team work

NOTE: THE REFRENCE (Ref/2021/12/004) SHOULD BE INCLUDED IN THE EMAIL SUBJECT LINE
How to apply:

To apply, please send your current (CV) resume and cover letter with 3 traceable referees before Friday 7th January, 2021 to [email protected] quoting the relevant reference subject line. Only shortlisted candidates will be contacted due to large volumes of applications we receive. Kindly be advised that Hard copy applications will not be accepted.
NOTE: THIS IS A REPOSTING OF THE SAME JOB ADVERT ORIGNALLY ADVERTISED ON 22/12/21. APPLICANTS WHO SENT THEIR APPLICATIONS DURING THE FIRST POST WILL STILL BE CONSIDERED. *YOU ARE NOT REQUIRED TO RESUBMIT AN APPLICATION! *
NOTE: Duly note that Amref Health Africa does not require applicants to pay any money at whatever stage of the recruitment and selection process and have not retained any agent in connection with recruitment. Amref Health Africa is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Amref is an equal opportunity employer and has a non-smoking policy.