NOC Support Engineer

Lusaka, Zambia, Full Time Applications have closed

NetOne Information Technology Limited is zambia’s leading enterprise technology services provider and seeks to find a qualified and experienced NOC Support Engineer.
Qualifications and Requirements
Perform regular checks on the network hardware and software.
Support and troubleshoot applications hosted on Windows Server and Desktop operating system.
Software and Hardware troubleshooting.
Support Data Center Architecture – Network, Server, Storage
Configuring/Troubleshooting of WiFi Access Points.
Perform vendor management activities such coordination with ISP, Telecoms and other third party providers
Perform quality work on all service requests/incidents.
Able to operate with minimal supervision
Able to operate within customer standard operating procedures
Excellent troubleshooting skills.
Ability to work flexible hours.
Excellent communication and presentation skills.
Ability to work well under pressure.
MUST HAVE a minimum 3 years of similar experience.
All applications to be sent to careers.technical2@netone.co.zm