Zatham Wealth Limited

Operations Asssitant

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Job Description

Zatham Wealth Ltd is a start-up financial services provider dedicated to helping individuals achieve their financial goals. We pride ourselves on delivering excellent customer service, innovative financial solutions, and a commitment to the highest standards of integrity and professionalism.
Job Description:
We are seeking a highly motivated and detail-oriented Operations Assistant to join our team. As an Operations Assistant, you will play a vital role in supporting the day-to-day operations of our financial institution. Your responsibilities will include handling administrative tasks, assisting with customer inquiries, and ensuring operational efficiency.
Key Responsibilities:

Process customer transactions accurately and efficiently.
Maintain and update customer account information.
Assist customers with inquiries, account inquiries, and problem resolution.
Support the onboarding process for new customers.
Assist in compliance and regulatory reporting.
Collaborate with other team members to ensure smooth operations.
Handle administrative tasks such as filing, data entry, and documentation.
Help develop and maintain internal operational policies and procedures.
Provide support for special projects as needed.

Qualifications:

Diploma or equivalent in Business Administration, Marketing, Operations, or related field.
Good quantitative skills
Prior experience in a financial institution or related field is preferred.
Strong attention to detail and organizational skills.
Excellent communication and customer service skills.
Ability to work effectively as part of a team.
Proficient in using office software and financial systems.
Knowledge of financial regulations and compliance is a plus.
Adherence to high ethical standards and integrity.

How to Apply:
If you are a motivated individual who is passionate about the financial industry and wants to contribute to a dynamic team, please send your resume and a cover letter detailing your relevant experience and why you are interested in this position to [email protected]. Please use “Operations Assistant Application – [Your Name]” as the subject line of your email.
Zatham Wealth Ltd is an equal opportunity employer. We welcome candidates from all backgrounds to apply.

Job Summary

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Lusaka, Zambia Location
Full Time Job Type
Zatham Wealth Limited

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