Operations Manager

  • Job Type: Full Time
  • Location: Lusaka, Zambia
  • Date Posted:

Company Name: Yogipops Diary Products LTD

Company Summary:

Job Description:

Yogi Pops Dairy Products Limited is a popsicle manufacturing company situated in Lusaka, Zambia. The company is involved in the production, processing, distribution and retailing of frozen yoghurt popsicles using all-natural ingredients sourced from the Zambian market.
Yogi Pops Dairy Products Limited is an equal opportunity employer. We are seeking to recruit an enthusiastic applicant for the position below.
The Operations Manager will be responsible for day-to-day operations of the factory, providing operational support, assisting in the creation and maintenance of the company’s policies and procedures, and developing operational budgets in collaboration with the Chief Executive Officer and Director of Administration. By exercising good stewardship over the factory’s operational functions and resources, the Operations Manager will ensure organizational effectiveness and efficiency. Collaborating with senior management to implement Standard Operating Procedures and practices within the business.
Office Management and Administration

To develop, implement, manage, and maintain record keeping, confidential personnel files, and inventory control systems.
To ensure that all health and safety laws are maintained at the factory and office and that firm property is suitably covered by general insurance.
To prepare, respond to and file correspondence on behalf of the office operations.
To establish and maintain an inventory of office and factory supplies and equipment.
To design, organize and maintain specialized and custom forms, records, reports; files and logs to support both administrative and production processes.
To monitor office supply needs and utility consumption, ensuring the office has all the necessities in plan all time.
Taking lead with support from the Chief Executive Officer and Director of Administration in sourcing factory supplies and equipment.
To supervise the manufacturing, processing, sale and distribution of the frozen yoghurt popsicles.
To assist the Director of Administration and Finance in implementing all new operational changes.

Contracts Management

To keep a contract tracker in order to make sure that contractual obligations are fulfilled, such as timely renewal and evaluations.
To confirm that all contracts are in compliance with the needs of the business and standard operating procedures with the CEO and Director of Administration.
To ensure that policies, procedures, regulations, and requirements are always met.
To support the CEO and Director of Administration in the development of all necessary Office specific operation policies such as those pertaining to Inventory Management, Utilities usage, etc.,

Fleet Management

To supervise the Yogi Pops distributors and ensure that stores are actively engaged.
To keep the senior management team updated on all distributions and supplies while supervising the logistical demands and acting proactively to meet needs.
To assist with approvals, maintenance, procurement, inventory, and other administrative activities.


To generate management information such as for retail stores, personnel contact information, and other communication monitoring systems.
To coordinate and improve communication between support departments, as well as to manage, monitor, and iincrease the effectiveness of operational support services.
To perform and additional tasks that are assigned.


A full grade 12 certificate
A minimum of a Bachelor’s degree in Business Administration or equivalent qualification.
A minimum of 2 years’ experience in a similar position.


Computer literate preferably Microsoft Word, Excel, Outlook and Power Point;
Good interpersonal and team building skills;
Excellent analytical and problem-solving skills;
Effective writing, verbal and listening communication skills;
Attention to detail and high level of accuracy;
Very effective organization and time management skills;
Be flexible, honest and trustworthy and with sound work ethics;
Ability to maintain a high level of accuracy confidentiality concerning organization files;

To apply, send your application to [email protected]. To learn more about the company in its entirety, check our social media profiles.
Residents of Lusaka Province who meet the requirements are encouraged to apply, and all suitable candidates should submit a cover letter and detailed Curriculum Vitae (CV) that is not longer than three (3) pages in length.
Make sure to include the position you are applying for in the subject line and do not attach certificates at this stage.
The deadline for submission of applications is 8th September 2023. Only shortlisted candidates will be contacted.
Yogi Pops Dairy Products Limited encourages diversity and inclusion and is an equal opportunity employer. All competent candidates will be given equal consideration for employment.

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