A Transport and Logistics Company

Operations Manager

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Job Description

JOB OPPORTUNITY
A multi-sector commodity Logistics and Transport Company that provides highly professional and ethical solutions seeks to recruit an experienced Operations Manager to lead and optimize our Logistics and Transportation operations with a reporting line to the Chief Executive Officer. The Position is based at our head office in Lusaka.
The ideal candidate will possess a strong background in logistics and transportation management, demonstrating strategic leadership and operational expertise in the industry. The ideal candidate will lead in a way that supports the Company’s vision and strategy while embodying the corporate purpose.
This position requires a leader who can call upon a diverse range of skills and experiences to support transportation operations
The main responsibilities of the Operations Manager include:
Strategic Leadership:

Develop and execute operational strategies aligned with the company’s objectives, driving efficiency and profitability in the logistics and transportation services.

Team Management:

Lead, mentor, and manage a team of logistics and transportation managers, supervisors, and operational staff, fostering a culture of excellence and collaboration.

Organisational Development:

Designing, implementing, and overseeing organization development policies and programs to improve company performance
Planning, developing, and administering training and development programs for employees
Acting as a liaison and advisor to the organization’s leadership and facilitating initiatives across the organization
Evaluating existing policies, practices, and systems and recommending improvements
Managing the implementation of change management processes and initiatives

Fleet Management:

Oversee the management of the transportation fleet, ensuring proper maintenance, utilization, and compliance with regulations.

Route Optimization:

Implement strategies to optimize transportation routes, minimize costs, and improve delivery timelines while maintaining service quality.

Vendor and Partner Relations:

Cultivate and manage relationships with vendors, carriers, and partners, negotiating contracts and ensuring service level agreements are met.

Performance Monitoring:

Establish and monitor key performance indicators (KPIs) to evaluate the efficiency of transportation operations, analyzing data to identify areas for improvement.

Regulatory Compliance:

Ensure compliance with transportation regulations, safety standards, and industry requirements across all operations.
Supporting regulatory and internal audits of operations
Working with the safety leader to ensure compliance of outbound transportation with federal, state, and local government regulations (e.g., driver logs, DOT regulations, etc.)

Budgeting and Cost Control:

Develop and manage transportation budgets, monitor expenses, and implement cost-saving measures without compromising service quality.
Creating an environment full of care, safety, and excellence, an environment where overnight delivery drivers do their best work
Designing effective communication strategies to reach drivers daily
Leading daily scheduling for outbound transportation operations
Evaluating operational results and communicating those results to senior
Transportation and DC leadership
Coordinating and communicating outbound transportation equipment needs to local vehicle maintenance teams
Delivering industry-leading on-time delivery and customer satisfaction rates

Requirements:

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field (Master’s degree is preferred).
8 years of progressive experience in transportation management or a related field, with a proven track record in operational leadership.
Comprehensive knowledge of transportation operations, regulations, and industry best practices.
Proficiency in transportation management software and familiarity with route optimization tools.
Strong leadership and team management skills, with the ability to motivate and guide teams effectively.
Excellent analytical, problem-solving, and decision-making abilities.

Benefits:

Competitive salary and comprehensive benefits package.
Opportunities for career advancement and professional development.
Dynamic and collaborative work environment.
Contribution to impactful transportation initiatives.

Application Process:
Interested candidates should submit their resume, copies of educational and professional qualifications, and a cover letter detailing their relevant experience and accomplishments in transportation management as 1 PDF document to [email protected]

Job Summary

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Lusaka, Zambia Location
Full Time Job Type
A Transport and Logistics Company

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