Job Description

Posted on May 26, 2022

*Vichitika Capital* is a Financial Services company based in Lusaka specialised in Financial Services solutions. In its quest to give the best service, the Company seeks to employ a suitable, highly motivated, self-starter and goal-oriented professional to fill the following the position of Operations Manager.
Job Purpose
To plan, organize and coordinate the activities of a start-up lottery organization, oversee the daily operations, and facilitate communications for all stakeholders including staff and customers.
Job Accountabilities

Ensure the implementation of corporate goals and objectives for the operations team; and ensure the team adheres to Company standards of conducting business, while goals and production quotas are obtained
Should be able to review lottery procedures, policies, processes, arrange prices, train staff and strive to improve the profitability of the business.
Take responsibility for all lottery activities and ensure that relevant lottery rules and regulations are adhered to.
Responsible for developing and managing strategies that enhance the Sports Betting Lotto, Scratch card games and division earnings.
Ensure management of daily operations including Draws, Field Operations, Customer Service and Repair and Maintenance.
Ensure that the Company is always compliant with regulatory bodies.
Provide input to Finance for annual and periodic budgets for the organization.
Assist in achieving the financial objectives of the Company by following guidelines established in profitability and pricing; review the team pipeline to determine the revenue expectations; develop strategies for increasing profitability and decreasing processing times
Constantly review Team performance and monitoring and follow up on Teams Key Performance Areas.
Liaise with all vendors.
Adhere to all Company policies, processes and procedures inclusive of following communication procedures, securing proprietary documents and expense reports.
Able to set up cost effective systems and be able to multitask.
Any other duties assigned by management from time to time.

Qualifications

Full Grade 12 Certificate with at least five (05) credits including Mathematics and English.
Degree/Diploma in Accounting or Finance or Marketing or any related course.
Minimum of 4 years Lottery operations experience, 2 of which should be in a managerial position.
Must have excellent communication skills.
Strong operations background in a financial services environment.
Must have excellent IT skills.
Aged between 30 and 45 Years.

Additional Attributes Required for the Job:

Teamwork – job relies heavily on other staff executing their tasks, hence team marshalling skills are of great Importance.
Must possess networking Skills.
Must be Innovative.
Must be honest and of sober character.
Must have the ability to make rational decisions.
Must have supervisory/leadership Skills.
Must have Investigative Skills.

Interested applicants who are suitably qualified and experienced for the above positions should submit their application letters and qualifications by 14th June 2022 to the:
Email:  [email protected] and [email protected]

To apply for this job email your details to simwaami@gmail.com