People Learning Partner at Mukuru

Lusaka, Full Time

Location: Zambia
State: Lusaka
Job type: Full-Time
Job category: Administrative/Secretarial Jobs in Zambia

Job Description

An exciting opportunity exists for a People Learning Partner to join the team in Zambia.
This role is responsible for all Learning & Development (L&D) offerings (training and initiatives) inclusive of but not limited to the design, development, delivery, and full administration of the Learning Enablement function, with the aim of achieving high performance levels for new and existing employees aligned to the L&D strategy.
Duties And Responsibilities (Include But Is Not Limited To)

Assess training needs aligned to gaps identified and then design, deliver, and evaluate training sessions
Create and design L&D programmes in-line with business objectives that support the management team
Ensure individuals have continuous improvement and development for success planning where applicable
Communicating Data and metrics that informs and supports both managers and teams progress and succession planning
Set priorities of training needs to ensure the business reaches the targets for the set year
Ensure that the L&D function offers quality, cost effective and value-added service.
Research potential new learning activities.
Introduce and implement new training processes and systems to record and review training needs and delivery
Review the training which is currently offered within the organization and ensure that it is fit for purpose, including induction and e-learning packages
Design training profiles for all roles identifying both mandatory and non-essential training and development which support the needs of the business
Review training and development records, identifying and collating training needs and identifying the gaps
Assign and coordinate the appropriate training for all current employees in line with their roles
Implement the training schedule for all employees, establishing review dates and further training in line with employees role and requirements of external bodies
Map out training plans for new starters and allocate required training and induction programmes on commencement with organization
Work proactively with and advise managers on training requirements for roles
Work closely with managers to review learning and development interventions for technical competencies, leadership development and personal effectiveness
Source, identify and arrange internal and external training to address competency gaps
Identify and monitor training KPIs and prepare reports including but not limited to training costs, hours spent on training, number of delegates trained, budget, and delivery of courses/qualifications
Monitor and evaluate feedback and effectiveness of all training and development, collate and distribute quality reports tostakeholders
Maintain accurate up to date records, financial reporting for operational costs
Manage relationships with internal key stakeholders
Deal with enquiries and to respond accordingly in writing, e-mail or verbally
Be fully responsible for the induction process by arranging, co-ordinating and facilitating sessions, ensuring all new employees go through the programme requirements.
Actively seek learning and development best practise from within and outside of the organisation
Develop sound working relationships with stakeholders to enhance learning and development opportunities

Key Requirements

Minimum Grade 12 required with either L&D or Training equivalent (OD-ETDP) Qualification (Essential)
Train the Trainer accreditation (essential)
Registered assessor is relevant job requirement
Project management (desirable)
Higher certificate or Post-secondary certificate
Minimum of 5 years experience within a training environment
Experience in the Financial services environment is advantageous
Minimum 2 years in conducting skills gap analysis and/or training needs analysis
1 year experience with L&D reporting and administration including but not limited to report writing and training capturing
2 years experience in Design and delivery of innovative training programmes (end to end in terms of the training cycle)
knowledge and understanding of the compliance around L&D
Knowledge of training and development principles
Knowledge of how to create assessment tools fit for purpose
Effective report writing using anal