Job Description

Posted on January 10, 2022

Job DescriptionWith over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Recruitment of new merchants to meet agreed sales targets – numbers and revenue.Retention of Merchants through development of strong and long-term relationships and excellent customer service.Support team members through sharing best practices and ideas, and coaching.Job DescriptionCustomer service: Deliver customer service at first point of contact Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer.EducationHigher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)Method of ApplicationSubmit your CV and application on company website: