Johns Hopkins Center for Communication Programs (CCP)

Risk Communication and Community Engagement Program Officer

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Job Description

Breakthrough ACTION Zambia is part of a global cooperative agreement between the United States Agency for International Development (USAID) and the Johns Hopkins Center for Communication Programs (CCP) to lead social and behavior change (SBC) programming around the world. The project works in partnership with governments, civil society, communities, and other stakeholders to implement creative, evidence-based SBC programming.
Breakthrough ACTION Zambia will work through a collaborative multi-sectoral approach with the Ministries of Health, Wildlife Services, Environment, Agriculture and other key One Health stakeholders to build country risk communication and community engagement (RCCE) capacity as part of broader efforts to strengthen implementation of the Global Health Security Agenda (GHSA). The GHSA is a multilateral and multi-sectoral initiative of over 60 countries to enhance capacities to prevent, detect, and rapidly respond to infectious disease threats and achieve measurable targets.  GHSA is intended to accelerate target country progress toward implementation of the World Health Organization’s (WHO’s) International Health Regulations (IHR) and the World Organization for Animal Health (OIE) Performance of Veterinary Services (PVS). RCCE is one of the key capacities identified in the IHR.
Breakthrough ACTION Zambia will work to strengthen the RCCE capacity of Zambian institutions to effectively address high risk behaviors associated with priority zoonotic diseases and mitigate the impact of future public health events. This will be accomplished through the coordinated use of a range of communication channels and approaches grounded in behavioral theory; informed by research and programmatic experience; and designed and implemented following a systematic and proven process to achieve individual and collective behavior change.
The period of performance for the program in Zambia is projected to begin immediately and end in April 2025. Breakthrough ACTION is seeking an SBC Technical Advisor to lead the development and implementation of the GHS RCCE program.
Job Summary
Working under the supervision of the SBC Technical Advisor and the Senior Country Manager and with support from technical staff at CCP, the RCCE Program Officer will support the technical and programmatic components of the Breakthrough ACTION program and provide administrative assistance, linking with the Baltimore based backstop team as needed.  They will provide day to day support and problem solving for coordination and implementation of activities, technical input, and contribute to writing, editing, and procurement processes that the program requires. They will demonstrate social and behavior change technical skills, with an initial focus on Global Health Security, One Health, and/or risk communication and community engagement (RCCE) for zoonotic diseases. They will support the integration of effective SBC and RCCE approaches to reach project goals and deliverables as required that may include:
Utilizing high-quality data to inform RCCE programming for priority zoonotic diseases;
– Strengthening the capacity of and coordinating with the Government of Zambia and key partners to design, implement, and monitor high-quality RCCE activities focused on priority zoonotic diseases;
– Developing RCCE approaches to address national and sub-national RCCE priorities;
– Working through recognized structures within the One Health and or emergency response platforms; and
– Overseeing programmatic and technical approach for all project areas, including other technical areas, as may be needed.
– Supporting documentation of successes and lessons learned and routine monitoring, evaluation, and reporting efforts.
– Providing technical assistance to NALEIC as requested for monitoring and evaluation support
This position is the primary support and collaborator with the SBC Technical Advisor that is directly responsible for the SBC technical components of the program and will have a key role in developing and maintaining strong relationships with USAID, the Government of Zambia stakeholders, and relevant GHSA and One Health partners.
Technical Work 
– Contribute to all GHS and RCCE technical work, including strategies, toolkits, communication materials, scripts, job aides, independently.
– Gather, summarize, synthesize relevant data, background information, and formative research to inform to inform the GHSA technical work, under the direction of the
– Use tools, processes, best-practices and colleague review to ensure all products and documents are of the highest quality possible
– Collaborate with other CCP GHSA staff, to learn and to share best practices
– Manage planning and implementation of RCCE  activities, including creating communication materials (print, online, mass media); delivering trainings; and facilitating workshops and meetings.
– Contribute to design and implementation of research plans and activities with the HQ based Research & Evaluation team and other staff and take a primarily role in collecting and reporting monitoring data as needed.
Program Management
– Initiate, track and monitor procurements, contracts, work plans, payments, and other administrative and programmatic documents
– Maintain frequent, open, ongoing communication with team members and partners in all locations
– Liaise with internal and external partners
– Adhere to JHU, CCP and donor rules, regulations and policies
– Upload and save deliverables on relevant knowledge management platforms
– Produce, edit and format documents and presentations as needed
– Contribute to reports, work plans and other written deliverables
– Work closely with finance and administrative staff to ensure timely and compliant spending
– Initiate, track and monitor procurements, contracts, work plans and other administrative and programmatic documents
– May manage group work with support, including task coordination and management
Partnership and Coordination
– Represent CCP and Breakthrough ACTION at relevant external meetings and events
– May include delivering technical presentations, networking, and relationship building
– Establish and maintain effective working relationships with Government of Zambia, relevant stakeholders, and GHSA and One Health partners at national and sub-national levels
– Ensure SBC/RCCE  activities are implemented in coordination with relevant stakeholders and partners at all levels
Capacity Strengthening and training
– Support and strengthen the capacity of partners and existing, recognized structures to design and implement SBC/RCCE activities. Support formation of structures if no existent at every level
– Carry out field visits with key partners as needed
– Proactively seek opportunities to expand leadership and management skills
– Complete at least two JHU training courses related to job duties per year.
– Request or initiate quarterly check-in meetings with supervisor to assess performance, strengths and areas for improvement in your current position, and establish professional goals
– Work with senior staff and peers to identify opportunities for professional development, including JHU courses and seminars, conferences, etc.
Required Qualifications  
– Master’s degree, additional relevant experience and/or training may substitute for education
– Two years of related experience in SBC
– Excellent past performance references
Preferred Qualifications  
– A professional with an advanced degree in public health, communication, social sciences or field relevant to advancing Global Health Security and One Health, including within the animal health, wildlife, or agriculture sector
– Demonstrated experience with Global Health Security, RCCE, One Health, and/or experience in emergency response
– Oral and written fluency in English
– Zambian national
Knowledge, skills, and abilities 
– Demonstrated understanding and application of SBC, research & evaluation, and/or risk communication and community engagement
– Demonstrated experience working in partnership with government agencies (local and national level), implementing partners and civil society organizations to implement health programs
– Ability to translate strategic priorities into operational tasks and timelines
– Ability to listen and communicate well both verbally and in writing
– Excellent knowledge of MS Word, Outlook, PowerPoint, Excel
– Commitment to CCP’s mission, vision, and values.
– Excellent communication skills
– Strong interpersonal, technical, and analytical skills, including a demonstrated ability to interact effectively and collaboratively with a broad range of multisectoral counterparts and stakeholders
How to Apply 
All candidates are encouraged to submit e-mail applications with cover letter, current CV, and three professional referees to:

Please indicate which position you are applying for in the subject line of the email and highlight any experience working with government counterparts and/or with creating mass and social media campaigns to encourage behavior change in your cover letter.
5pm CAT on December 8, 2022

Job Summary

Lusaka, Zambia Location
Full Time Job Type
Johns Hopkins Center for Communication Programs (CCP)

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