Job specifications/responsibilities will include but not limited to the following:
Assist Cashiers with Barcodes

Speedy response to cashiers’ calls for assistance
Accurate codes provided to the cashier
Speedy response to customer requests for assistance.
Ensure that accurate product codes are given to the cashier in a quick and efficient manner.
Ensure that customer needs are met timeously and accurately

Customer Satisfaction

Effective communication with all stakeholders to ensure customer satisfaction
Approach customers in the store to establish if they need assistance Through knowledge of products in the store
Deal with customer queries and escalate queries to the relevant manager where appropriate
Work quickly and accurately to satisfy the customer’s request

Shrinkage and breakage control

Minimise shrinkage and breakages
Demonstrate consistent application of internal policies and procedures
Escalate identified problems to the relevant manager
Report suspicious occurrences or people to management and security personnel
Handle stock carefully

Safety

Adhere to all safety regulations at all times.
Adhere to all safety regulations
Report any unsafe conditions and practices to management immediately

Requirements:

More than 1 year of related experience in retail business
Minimum Grade 12 or Equivalent
Experience in a similar position
Excellent interpersonal skills and customer orientation
Attention to detail and working under pressure
Computer literate in MS Office, MS outlook
Excellent communication skills

Excellent ability to sellExcellent attention to detail & planning and organizing skills

Application closing date: 25/04/2023
Contact person for further information about this vacancy/forwarding of application:
Name: Marilyn S Mulenga
e-mail: Marilyn.Mule[email protected]