Salon Manager

  • Job Type: Full Time
  • Location: Lusaka, Zambia
  • Date Posted:

Website Company Name: Natural Kurls

Company Summary:

Job Description:

Natural Kurls is a modern and upscale hair salon that specializes in providing premium natural hair care services to our clients. We are seeking a highly motivated and experienced Salon Manager to oversee daily operations and manage our team of stylists.
Responsibilities:

Manage and supervise all salon staff, including receptionists, stylists, and assistants.
Maintain a high level of customer service and ensure client satisfaction by creating a welcoming and professional atmosphere in the salon.
Develop and implement salon policies and procedures to ensure smooth and efficient daily operations.
Monitor inventory and order supplies as needed to ensure that the salon is well-stocked and prepared to provide excellent service.
Manage salon scheduling and book appointments for clients.
Provide guidance and training to staff members to ensure they are providing quality service and following salon protocols.
Develop marketing and promotional strategies to attract new clients and retain existing ones.
Handle any customer complaints or issues in a professional and timely manner.
Ensure that the salon is clean and well-maintained at all times.
Monitor and manage salon finances, including budgets and expenses.

Requirements:

Previous experience in salon management, with a minimum of 3 years of experience.
Excellent communication and interpersonal skills, with the ability to effectively manage a team.
Strong organizational and time-management skills.
Knowledge of natural hair care and styling techniques is preferred.
Proficient in basic computer skills, including Microsoft Office and salon management software.
High school diploma or equivalent; additional education or certifications in salon management or business administration is a plus.

If you are a motivated and experienced salon manager who is passionate about natural hair care, we encourage you to apply for this exciting opportunity at Natural Kurls.We offer a competitive salary, benefits package, and opportunities for career advancement.

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