Senior Management Office (SMO) Assistant

Lusaka, Zambia, Full Time -

OBJECTIVES OF THE PROGRAMME
The country team is responsible for promoting technical cooperation, stimulating interest and coordinating assistance for health development based on global and regional strategies and WHO guidelines.
DESCRIPTION OF DUTIES
Provide Administrative support to all the Senior Management Office (SMO) Cluster Officers; Support with various correspondence based on the orientation of the WR and Program Officers in the SMO cluster; finalizing documents in accordance with WHO and departmental styles and accuracy before submission for approval and signature; Organize the administrative preparation of internal and external meetings, including the preparation of business plans in GSM / Oracle, letters of invitation, cost estimates and travel requests; assist in the preparation of documents; sending materials and liaising with participants and others involved;Analyze correspondence and requests received drawing attention to important issues. Schedule meetings of Program Administrators, according to schedules and needs; take minutes of meetings and follow up on issues requiring action to ensure prompt response to WHO requests;Obtain information documents for meetings, seminars, workshops, etc. ensuring that Program Administrator have the appropriate information files and documents; Ensure that technical reports and documents conform to WHO standards, rules, practices, procedures and editing style; Monitoring and ensure deadlines are met, and correspondence, requests are analyzed and timely processed; Use GSM to prepare requests for official travel by Program Administrators. Make airline, hotel reservations, prepare travel records and handle other related matters upon request; Collaborate and interact with Programme Assistants in the other Clusters for administrative support related to cross cutting functions of the SMO Technical Officers whose work is of cross cutting nature; Perform other related duties as required or directed, including support to the Administration and the Representative’s Office.
REQUIRED QUALIFICATIONS
Education
Essential: Completion of secondary school followed by Administrative training and/or Management
Desirable: Diploma in Business Administration, Management or equivalent.
Experience
Essential: 8 years of experience in a recognized public or private institution
Desirable: Experience in administrative support positions within WHO or another UN agency is an asset. Experience in Oracle-based systems or another ERP-like system.
Skills
Demonstrate mastery; actualize knowledge in the use of modern office technology through internal courses, on the job or self-training. He / she keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in Country Office, organic group and WHO, to be able to brief and explain procedures to other members Staff.
WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Use of Language Skills
Essential: Expert knowledge of English.
Desirable:
REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at ZMW 408,036 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
ADDITIONAL INFORMATION
This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
Staff members in other duty stations are encouraged to apply.
For information on WHO’s operations please visit: http://www.who.int.
WHO is committed to workforce diversity.
WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.