Background of the organization
St John Zambia (formerly known as St John Ambulances) is a non-profit organization founded to serve humanity by way of providing First Aid and Ambulance Services as well as Primary Health Care to communities. We provide First Aid and Ambulance services at events.
The organization has been in existence since 1950, with focus in the provision of first aid trainings, emergency medical services, and the sale of first aid kits to fund its charitable community activities such as, Maternal Health Care and road safety promotion. We are an emergence responder organisation that aims to save lives.
The post holder will be responsible for delivering a step change in St John Zambia’s income generation, marketing and sales of the First Aid services and products that the organisation provides. Through networking with the global St John Family, and utilising the strength of our global brand, we expect to see a 150% increase in our sales in year 1, and continued strong growth following that. This will help St John Zambia to fulfil our mission of being a global leader in the provision of Frist aid.
General functions
Ensure that the needed revenue is brought into the organisation through the sale of our first aid services
Provides a positive and proud face of St John Zambia
Ensure all involved understand and adhere to the code of conduct and regulations of St John ZambiaUndertakes and maintains data on implemented activities and prepares quantitative and qualitative reports, for decision making and strategic processes in St John Zambia
Flexible to fulfill any other duties that may arise.
Ability to network and collaborate with other St John Associations, regionally and globally to exchange ideas on how to raise the revenue of the organisation.
First Aid Training functions
Conduct First Aid trtrainings.
Prepares, plans and executes trainings and events around first aid
Ensures the quality standard of a training is adhered to at all times
Communicates with company and trainers to ensure both the clients and trainers are properly updated about the training and venue arrangements
Is the main contact person for St John Zambia trainers
Responsible for the first aid curriculum approval through the official Zambian registration bodies
Ensures the certification for the first aid trainers is approved and recognized in Zambia
Ensures that the St John volunteers that are actively involved with St John are up to date with trainings
Pro-actively communicates around bringing in strong trainings from outside Zambia to ensure that the quality of trainers is up to date
Develop and maintain client’s data base that shows date trained and expiration of their certificates’ and institute follow ups for certificate renewals.
Ensure that all successful participants receive officials certificates
Responsible for maintaining the certificate register.
First Aid at Events with ambulance services functions
Create demand, solicit and coordinate all events for first aid with ambulance services
Ensures all arrangements are made for the sport and other events that St John will be covering
Develops and keeps contact with potential organizations for first aid support and events.
Volunteer relations functions
Keeps track and knows all St John volunteers
Works a fair rotation of working with the volunteer trainers
Leads meetings and takes care of needs of active volunteer trainers
Assesses needs of volunteers and organizes trainings where needed
Handles all emergency calls adequately and arranges the needed volunteers
Oversees and supervises all St John volunteers
Facilitates recruitment and selection of volunteers
Motivates through capacity building and mentorship to involve volunteers and share the work and experience
Retains cadets and other junior and senior volunteers
Ensures that the St John volunteer structure has been adhered to (ie. uniform, ranks).
Communication and Marketing
Is responsible for marketing of St John’s activities
Follows through on marketing related decisions and ensures all materials are in place
Ability to scan the market and formulating strategies that will attract more clients to our services
Ability to design a salable and attractive IEC materials like brochures and pamphlets.
Create demand and seal business in relation to first Aid
To network and develop business relationships resulting in successful income generation for St John Zambia
To market St John Zambia to potential and existing clients and public at large in order to make it the number one choice for first aid trainings
Assesses customer’s needs on first aid support and training and provides the required information about services, processes, procedures and guidelines
Responsible for all branding activities of St John Zambia
Results oriented, experience in meeting donor/clients requirements including timely report writing.
Experience in collaborating and working with stakeholders including corporates, civil society organization, business houses, government ministries and departments
Demonstrate understanding in managing and implementing project budgets
Demonstrate management and control of budgets.
Demonstrate team work, collaboration and consultation between Finance and Programs in adherence to budget lines.
Educational back ground and related experience:
·         Degree in business Studies/Social Sciences. Certificate/Diploma in First Aid/Occupational Health and safety is mandatory. Project planning and Management, Social media marketing, Fundraising, Resource mobilization e. t. c, will be applicable to the position.
·         3-5 years of experience in the same or similar position will be considered
·         Coordinating and managerial experience of a minimum of 2 years in a related field
Other needed skills
Marketing and sales
Knowledge in health and safety.
Excellent reading and writing skills in English
Knowledge of basic accounting and resource mobilization techniques including proposal writing.
Proficient skills in Microsoft Work, Excel and PowerPoint.
Key competences and qualities
Ability to train First Aid
Good facilitation skills.
Transparent communicator & team player
Good analytical and problem solving skills & good eye for detail
Can independently prioritize work
Has positive, charismatic leadership role in his position to others
Impeccably honest
Natural and passionate proactive organizer
Willing to work weekends and public holidays when duty calls upon.
To apply, please submit your CV with 3 references to the Chief Executive Officer St John Zambia through email: [email protected],(copy),[email protected]