Social Media Specialist

Lusaka, Zambia, Full Time Applications have closed

Arctic Webs Media, a marketing agency in Zambia is looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users in both Zambia as well as in other English speaking countries and Scandinavia.
What does a Social Media Specialist do?
The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.
Social media specialists should have a solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels. You are responsible for joining relevant conversations on behalf of the brand and “soft selling” the product by providing support to current and prospective customers.
Responsibilities
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
Set up and optimize company pages within each platform to increase the visibility of a company’s social content
Moderate all user-generated content in line with the moderation policy for each community
Create editorial calendars and syndication schedules
Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Requirements
Proven 1-2 years working experience in social media marketing or as a Digital Media Specialist
Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
Demonstrable social networking experience and social analytics tools knowledge
Blogging experience
Knowledge of online marketing and a good understanding of major marketing channels
Positive attitude, detail and customer-oriented with good multitasking and organisational ability
Excellent written English skills
BS in Communications, Marketing, Business, Media or Public Relations