Essential Information:
To analyze, design, implement and support solutions.
Reporting Relationships:
Functionally reports to the Head, Digital Banking
Job Duties:

Maintaining and enhancing existing software applications
 Resolving technical issues through debugging, research and investigation
Design, develop and implement creative and innovative software applications
Participates in user requirement gathering as well as conducts design of solutions to be implemented
Provide 3rd level support for platform based solutions under purview before final escalation to vendor.
 Ensure compliance of team members with all change management, Standard Operating Procedures (SOPs) in the support of existing functionality, requested changes, projects, and in the development of new functionalities
Contribute to research goals and build on and refine appropriate outline ideas for the evaluation, development, demonstration and implementation of research
Cultivate, disseminate, and enforce functional policies, procedures, and quality assurance best practices.
Identify and manage the resources necessary for all stages (planning, design estimation, execution) of systems development projects to ensure technical, financial and quality targets are met.
Design, develop and implement database.
Implement, design and support network infrastructure.
Design support and test mobile banking solutions.
Monitor and report on the progress of systems development projects, using appropriate quality assurance processes to ensure that projects are carried out in accordance with agreed standards, methods and procedures.
Design, support and implement POS, PIN PAD and internet banking solutions.

Key Performance Indicators:
Financial

IT return-on-investment

Customer

Customer satisfaction ratings
Solutions delivery budget vs. actual
Solutions fit to end-user requirements

Internal Process

Application Adequacy Ratio
Applications Defect Ratio
New Project Delivery Cost Index
New Project Delivery Timeliness Index
Adherence to internal process guidelines
Planned versus achieved process improvement initiatives
Variance to Budget
Ensure quality documentation of developed and deployed solution

Skills:

Impeccable Interpersonal skills
Advisory skill
Strategic Thinking
Relationship Management
Negotiation & Analytical skill
Product Development
Leadership skill
Selling & Marketing skill

Job Requirements & Knowledge:

Excellent knowledge of programming / systems analysis, as well as quality assurance, prototyping, construction, integration, and migration functions
Good problem solving and analytical skills, using them to resolve technical problems; possesses an excellent understanding of business requirements and IT strategies
Possess knowledge and experience in developing, customizing and implementing business service abstractions
Ability to communicate ideas in both technical and user-friendly language.
Ability to conduct research into application development issues and products.
Strong customer service skills and demonstrated the ability to build professional relationships

Application requirements:

First degree in Computer Science/Engineering, Systems Engineering or Business-related discipline with strong Information Systems component with a Credit /Second Class or Better
At least 3+ years of technical consulting experience or as an architect/programmer, with a minimum of 2 years’ experience in DotNet (C#) and/or Java/Java based Application Development; HTML5, CSS3, Java Script, JQuery front-end development; PLSQL and/or T-SQL DB Scripting
Candidates must have a minimum of 5 credits on their Grade 12 results with Mathematics and English included.

To Apply:
United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising of detailed Curriculum Vitae, G12 and Degree  to [email protected] by 23rd August 2023.
Only candidates that meet the position requirements need to apply.