Scope of Work (SOW)
USAID Expanding Water and Sanitation Project
Independent Team Building Facilitator
Country,Zambia
Locations, Lusaka
Consultancy Type-Fixed Amount
Period of Performance-September 11 – October 13, 2023
Independent Contractor Point of Contact
George Ndongwe, Chief of Party
1.     Background
The purpose of the USAID Expanding Water and Sanitation Project (USAID Expanding WASH) is to professionalize water, sanitation, and hygiene (WASH) services, to promote accountability for reliable and high-quality WASH services, and to enhance the enabling environment for private sector engagement (PSE) in service delivery in Zambia. This project will incorporate a series of interventions that support and strengthen sector governance and enhance public-private partnerships for improved WASH service delivery in a manner that: i) institutionalizes market-based WASH service delivery through financially sustainable and inclusive management models; ii) increases accountability of WASH service providers, policymakers, and civic leaders; iii) supports policy and regulatory reform; and iv) increases private sector participation. These interventions will provide increased access to safe water, improved sanitation, and enhance the capacity of Zambian government, private sector, and civil society organizations.
2.     Purpose of the Assignment
The USAID Expanding WASH has 24 staff – 14 staff based out of the Lusaka office and 10 staff based in field offices. The project is in its second year of implementation with several staff having started within the last year. In order to achieve the overall project aims, it is important for the team to work within a cohesive and conducive environment that fosters team morale. Therefore, the project is looking to hold one day team building retreat that will use engagement and motivation methodologies to strengthen team communications and effectiveness, facilitate knowledge sharing and partnerships across the USAID Expanding WASH project.
3.     Specific Tasks/Planned Activities
a.     Design and facilitate a one-day retreat program that will:
a.     Strengthen relationship/team work
b.     Improve work effectiveness and morale, and
c.     Improve internal communications
b.     Final Report that will include all activities completed during the retreat, contain photos of the team during activities, and contain an action plan for the team to implement to strengthen overall team work once the retreat is over.
4.     Expected Deliverables (outputs):
a.     Draft proposal with retreat agenda
b.     Final proposal of retreat agenda
c.     Facilitated retreat with team building activities.
d.     Draft report – including documented discussion of the retreat
e.     Final report – including all activities, photos, action plan, and overall team recommendations.
5.     Milestone Based Payment Schedule
The offeror (Independent Contractor) is required to propose duration (level of effort) and cost of research broken down into activities detailed below:
Design and organize a full–day team building workshop that will prepare the team to deal constructively with the rest of the project.
This full day should include some fun activities – either indoor or outdoor activities can be proposed.
1. Draft Proposal with retreat agenda-15 September 2023
2. Revised agenda and logistics finalized, coordinated by the consultant, based on feedback from the USAID Expanding WASH Leadership team.
3. Final Proposal with retreat agenda-25 September 2023
4. Manage associated logistics to facilitate the team retreat on 29 September
5. Photos from facilitated team retreat
6. Draft retreat materials (including activities, facilitator’s guide, etc.)
7. Draft Report-4 October 2023
8.Final updated report including action plan with team recommendations; Final Report-13 October 2023
All work must be completed within this timeframe. The Independent Contractor shall request any modifications or extensions from RTII in advance for review and discussion.
6.     Terms & Conditions:
Working Arrangements:                                                                                          The Consultant will perform most of the work in their home with the exception of the retreat facilitation, and thus shall be required to work with the team via video chat software such as Zoom, Teams, or Skype using his/her own equipment.
Estimated Start Date:    
Period of Performance: September 11 – October 13, 2023
Locations: Lusaka
7.     Travel and Logistics
No travel is envisioned for the facilitator of the team retreat in Lusaka. The USAID Expanding WASH project will directly pay for any venue costs assuming there is a competitive process.
8.     RTII Point of Contacts:
The Independent Contractor will work closely with the Chief of Party (COP). The COP will serve as the primary point of contact

George Ndongwe, Chief of Party at [email protected]

Invoices and supporting documentation should be submitted to Violet Ngulube, Finance and Operations Director at [email protected]
9.     Qualifications:

Minimum 7-year experience in design and organize management training with expertise in corporate team building and leadership management.
Experience working with multi-national organizations, business companies, and donor community such as USAID.
Evidence of past events managed.
Excellent working knowledge of MS Word and Excel.
Demonstrated initiative and self-motivation in performing assigned tasks.

10.  Application Guidelines:
Please submit a CV and cover letter for your application through the link below. All applications are due 22 August 2023 at 5:00 PM Lusaka time. Team Building Facilitator in Lusaka, Zambia.