Job Description

Posted on November 21, 2022

FHI 360
Location: Zambia
State: Chipata
Job type: Full-Time
Job category: Administrative/Secretarial Jobs in Zambia – FHI 360 Jobs in Zambia

Job Description

Position Title: Technical Advisor Capacity Development and Quality x1
Profile: TECH31014 Technical Advisor I
Project: CDC/FHI 360 Technical Assistance (TA) Project
Location: Chipata, Eastern Province, Zambia
Reports to: Care & Treatment Lead
About FHI 360
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology creating a unique mix of capabilities to address todays interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: Technical Advisor (TA)- Capacity Development and Quality
 
Summary of Position:
Under the direction of the Principle Investigator (PI) and the direct supervision of the Care and Treatment Lead, the Technical AdvisorCD/Q will provide technical leadership in the design and execution of sound technical strategies and best practices in the program areas targeted by this project. The Technical Advisor-CD/Q will enhance overall health systems and quality assurance/improvement. This includes strengthening the capacity of the District Health Offices (PHO) assigned and other key stakeholders to apply FHI 360s Total Quality Leadership and Accountability (TQLA)© model and to ensure strong linkages to care and treatment for HIV, prevention of mother-to-child transmission of HIV (PMTCT) services, clinical management of HIV/AIDS and reproductive health (RH) services towards the achievement of UNAIDS 95-95-95. S/he will use statistical analysis systems, such as other data analytics as appropriate to ensure respectful, responsible, responsive client experience. .
Duties and responsibilities
Support the development of capacity optimization plan(s) for identified sites, covering clients experience/performance; technical performance; internal processes; and innovations, learning and growth.
Provide technical expertise in the development, design and operationalization of TQLA tools, such as target setting tools, burndown charts, data visualization windows, power point slides, etc.
Integrate TQLA concepts and support the development of various innovative processes for optimizing management/leadership abilities for improved program performance. Core areas of support will include but are not limited to granular level data collection, reporting and utilization for decision making.
Lead a team of technical experts (project staff) to deliver focused support in core HIV program technical areas.
Collaborate with EPHO, DHOs and sub district Quality Improvement teams as well as supported facilities to develop and support QI strategies and approaches in line with project objectives and adhering to national QI principles
Provide guidance to facility level CQI teams making sure that they are thoroughly familiar with idea conceptualization, root cause analysis, development of change ideas, implementation, monitoring and reporting to demonstrate evidence of improvement
Participate in the design of QI projects, especially in the re-design of systems of care, and in focus areas related to HIV specific service delivery
Review and improve technical strategies employed under health systems segment to ensure the project work plan is adhered to and implemented with measurable success in all components
Provide technical support to training curriculum needs development, assessment and monitoring tools development in all health service programs.
Conducts clinical skills trainings (along with Ministry of Health Trainers) virtual and/or face-to-face training and on-site QI coaching and evaluation training sessions, workshops.
Carrying out data analysis for decision-making: QA dashboard data analysis, using visualization software, to produce monthly and quarterly reports and to inform work plans.
Identifying gaps in meeting the minimum service standards in service delivery and identifying sustainable, site-level driven program improvement solutions
Participating in donor led Gran