Job Description

Posted on April 26, 2022

TICKETING OFFICER
Salary: Competitive
Work Station: Kitwe- Chambeshi
Sunshine International Tourism Culture Corporation Ltd Zambia is currently recruiting for a Ticketing Officer.
RESPONSIBILITIES

Provide ticketing services to corporate offices and their top management.
Make reservations and book travel tickets for customers and guests.
Provide tourists with travel information and ticket booking details.
Organize, schedule and book traveling tickets in accordance with individual travel plans.
Collect appropriate fares from customers upon delivery of travel tickets.
Issue and re-issue re-validation air ticket using Abacus, Galileo &  Amadeus reservation systems
Maximize sales and revenues by converting the inquiries related to domestic and international air tickets
Handling the BPS and GDS reporting with cancellation, refund, reschedule and re -issue of Air Tickets

QUALIFICATIONS & COMPETENCIES

Grade 12 Certificate
Diploma – Tourism & Travel or related..
Minimum 2 years of experience in the ticketing sector
Expert to use GDS (Amadeus, Abacus and Galieilo ) any two
Excellent Oral & Written Communication Skills
Computer Literate
Must have outstanding presentation skill and outgoing personality
Ability to work in a team

Email your Cover Letter & Curriculum Vitae as a single PDF Document to [email protected] on or before 25th April, 2022.