Job Description

Posted on October 16, 2023

Responsibilities:
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of clients
Maintain relationships with key contacts
Keep financial statements and documents
Reach the revenue and profit targets monthly
Requirements and Skills
Demonstrate a strong ‘Can Do’ attitude, strong will to win and no room for failure.
Ability to package bespoke local and international tour packages
Proven working experience as a Travel Consultant
Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel – Galileo)
Proficiency in English; knowledge of additional languages is an advantage
Exemplary sales skills and customer-oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively even at large corporate level
Demonstrable ability to handle crises
Certification in Travel and Tourism