United Nations

UN Clinic Nurse

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Job Description

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The objective of the United Nations (UN) Clinic is to provide primary clinical care and occupational health services to all locally and internationally recruited personnel of the UN Common System and their recognized dependents, as determined by the Division of Healthcare Management and Occupational Safety and Health/Office of Support Operations – DHMOSH (formerly UN Medical Services Division – UNMSD). The UN Clinic is administered by UNDP according to guidelines established by the DHMOSH (formerly UNMSD).
The UN Clinic Nurse performs their functions under the direct supervision of the UN Clinic Physician who is responsible for the day-to-day operations of the Clinic. The UN Clinics operate under the direct supervision of UNDP and overall administrative responsibility of the UN Resident Coordinator. The technical supervision, absence management and performance evaluation of the physician and medical personnel in the field are the responsibility of DHMOSH and are jointly executed by the UN Resident Coordinator and a nominee of the UN Medical Director.
Position Purpose
The UN Nurse will work as part of a team which includes the UN Physician, the UN laboratory technologist and UN Ambulance Driver in providing comprehensive medical, nursing and medical administrative services (Occupational Health) to UN Staff and their dependents based on key duties and accountabilities standards determined by DHMOSH
Key Duties and Accountabilities
1. Clinical Duties:
Within the delegated authority, the Nurse shall be responsible for the following duties:

Attend the UN Clinic on a full-time basis;
Assist the UN Physician in the performance of his/her duties;
Responds to emergency calls during outside office hours when necessary and assists Medical Doctors in providing adequate care;
Give First-aid and advice to the staff and their recognized dependents;
Ensures effective liaison between patient and private doctor, paramedics, family members, and colleagues as appropriate;
Documents case findings;
Performs diagnostic and screening tests such as: ECG, x-rays, laboratory (blood and urine), and other tests as required;
Performs clinical assessment of patients visiting the walk-in clinic;
Facilitates referral to the UN Medical Doctor or to an outside physician, as required;
Ensures preparedness of staff travelling on missions or reassignments, including administration of appropriate vaccine, instructions on malaria prophylaxis and other travel-related ailments;
Instructs on the content and potential uses of the travel kit;
Assists in providing health education and health promotion programs;
Participates in work environment assessment, e.g., office ergonomics, and addresses other occupational health issues;
Coordinates medical evacuation and cooperates with Medical Services Division in N.Y. and the receiving facilities in home countries;
Assists in providing medical support during evacuation and repatriation;
Advises evacuees on the requirements for evacuation and/or escorts patients if needed;
Concludes or closes medical evacuation files to enable staff members to submit claims;
Assist in arrangements for the deceased;
Assist in designing and implements outreach programs for mission personnel;
Plans and organizes preventive and promotes medical fairs;
Perform medical briefing for incoming staff and conduct first aid training;
Assess needs of clients visiting the walk-in clinic, provides care/advice (e.g., the benefits of preventive medicine etc.) accordingly and facilitates referral to the UN Medical Physician or to an outside physician, as indicated;
Administer minor “outpatient” treatment and immunization requirements;
Assists in maintaining records of patients’ medical data including consultations and treatment;
Maintain strict confidentiality with regards to patient’s medical records; patient management and treatment;
Perform medication, injection, dressing, stitching, foreign body extraction etc as needed;
Performs other related duties as required.

2. Administrative duties:

Maintain the UN Clinic in good order and keep the inventory of medical supplies and equipment up-to-date and be prepared for disaster;
Establish and maintain close relations with hospitals, private medical facilities, blood banks, and UN Designated;
In consultation with the UN medical physician, maintain a 24-hour roster of available specialists for referral and treatment;
Coordinate and supervise the work of other UN Clinic personnel i.e., Ambulance Driver and Cleaner;
Check equipment and supplies on a daily, weekly, monthly, and yearly basis and maintain them in working order;
Ensures that medical instruments are properly sterilized and maintains hygiene and cleanliness of the UN Clinic;
Through a monthly check, ensures that medical instruments and equipment in the UN ambulance are maintained in a working order, and replaced after use;
Enter medical data of patients into register, patient’s file, and electronic databases;
Schedule consultations with the UN Physician for eligible staff and dependents;
Ensure a proper and safe disposal of hazardous material and medical waste in close coordination with the Medical Physician, Lab technicians, and Pharmacists;
Identifies and plans clinics’ material, supplies and equipment requirements and raises requisitions accordingly;
Liaises with Procurement Section and Supply Section to establish essential contracts for the mission;
Develops logistic plans to support field satellite clinics, and follows up on implementation;
Draws and implements duty roster for clinic personnel;
Maintains medical inventory and supplies and distributes medical supplies to outstations;
Arranges medical appointments and examinations to mission personnel;
Updates the monthly medical reports.

3. Other tasks that may be required:
Core Competencies

Achieve Result: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline;
Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems;
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback;
Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process;
Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously;
Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships;
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-Functional & Technical competencies

Knowledge and experience in clinical/occupational nursing

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work.

Planning and Organizing 

Develops clear goals that are consistent with agreed strategies; ability to establish priorities and to plan and co-ordinate own work plan; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work

Team work

Good interpersonal skills; ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work.

Client Orientation

Reports to internal and external clients in a timely and appropriate fashion. Organizes and prioritizes work schedule to meet client needs and deadlines. Establishes, builds and sustains effective relationships within the work unit and with internal and external clients. Responds to client needs promptly.

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work.

Commitment to continuous learning

Initiative and willingness to keep abreast of new skills in the nursing field.

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work.

Technology Awareness

Proficiency in relevant medical software packages.

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work.


Registered Professional Nurse and first-level degree from an accredited Baccalaureate Nursing Programme (University) or equivalent such as an accredited Diploma Programme (4 years);
Certificates in ECG, CPR or Basic Life Support and ACLS or equivalent emergency medical care is an asset. Recognized additional training in primary health care and midwifery is desirable;
HIV/AIDS Management training is desirable; Registration with the General Nursing Council of Zambia and valid practicing license is a requirement.

 Experience, Knowledge and Skills

Minimum Four (4) years of continuous clinical experience in nursing preferably in a multicultural environment; Intensive Care and health administration;
Supervisory experience in a UN field operation is an asset;
 Knowledge and understanding of relevant UN administrative policies and procedures is desirable;
Experience in Trauma and Emergency care is desirable;
Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is required;
Organizes and prioritizes work schedule to meet client needs and deadlines;
Demonstrates integrity by modeling the UN’s values and ethical standards;
Strives to keep job knowledge up-to-dates through self-directed study and other means of learning.



Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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Application email or URL: https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/job/9363

Job Summary

Lusaka, Zambia Location
Full Time Job Type
Salary Closes: April 6, 2023
United Nations

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