Waiter/Waitress

Lusaka, Zambia, Full Time Closes: August 14, 2022

Job brief
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you.  You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.
Responsibilities

Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare and Clean tables/FOH and set up silverware and glasses
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests

Requirements and skills

Proven work experience as a Waiter or Waitress for 1 year in an established restaurant
Basic math skills
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Team spirit
High school diploma; food safety training is a plus

Must be able to work night shifts ending at 11pm, 5 days a weeks and live in close proximity to Woodlands, Lusaka. 
Only email application to [email protected], complete with cover letter and applicable references will be considered.

To apply for this job email your details to ronish.joory.kognitive@gmail.com

ronish.joory.kognitive@gmail.com
Application email or URL: ronish.joory.kognitive@gmail.com
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